Incomplete Online Booking Email


1 comment

  • Alex Ennever

    Hi Rob, I agree it would be helpful to be able select different templates with customisable subject line for the "Incomplete Booking" functionality when working with post enrolment forms.

    Here we have a process set up that the student creates a global login account prior to being sent an Offer of Enrolment / Schedule of Fees post enrolment form which allows us to require students to use their Global Login to commence the form and eliminates the need for the incomplete booking link to be sent as by signing in using their Global Login this links the form to their contact profile in aXcelerate.

    Unfortunately, there is a rather significant inconvenience at present that the Global Login functionality on the form creates a new user and contact profile if the student doesn't use their proper existing Global Login credentials. I have this problematic issue raised with aXcelerate who are looking into it despite indicating that it is the intended functionality.

    In the form settings under Returning Users you can set Require Login to "Yes" 

    then scroll down and under Advanced Settings set Hide New Login Experience to Show New Login

    Then the post enrolment form will look like

    Comment actions Permalink

Please sign in to leave a comment.