App Log In through pin or finger print etc

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Rob Tuffin

• 15 October 2021 05:19

We've had a number of requests from trainers who are using the new log in experience.
When logging into the app, their log in details are never remembered, meaning they have to type in their full email address and password each time they log in.

Are there going to be any future developments in this space? In terms of security, I only need a 4 digit pin to get into my banking apps so a whole username and password feels like overkill and is a poor user experience. Would it be possible to have any of the following:

1. Save log in for 30 days
2. 4 digit pin code
3. Other default phone security to unlock the app (finger print, Face ID etc)

8

• Official comment

  

  Sam Mackay

  • 27 October 2021 05:29

  Hi Rob,

  We agree that having to enter your credentials each time you want to use the app is not a good experience. We are currently investigating ways in which we can allow users to remain logged into the aXcelerate Trainer app indefinitely or for much longer periods of time. This should lower the need for quick login options but we will still consider them as a backup measure. 

  Regards,

  Sam

  aXcelerate Lead Product Designer

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