Allow Merge of Students with Global Account

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Ben Phoebus

• 16 September 2021 04:51

Always select user record with a Global Account if Duplicate A has an account and Duplicate B does not

If multiple / all duplicates have a Global Account do not allow merge and show error. You must unlink all but one Global account to proceed with merge. 

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  (Paradise First Aid) Panes

  • 22 September 2021 02:27

  Hi Ben, this can cause an issue if you have created a certificate in one of the user records you are going to remove as their certificate will not verify once they are merged into another contact record as the contact ID changes. 

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