Sending surveys via SMS

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3 comments

  • Stephanie Cassidy Hazzlewood

    I have tried your suggestion without success. I have also tried doing it by using the no template: send the message below option. 

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  • Mark Gilmore

    Hi Stephanie

    This should already be possible; however please let me know if I've misunderstood your request.

    When sending SMS via Workflow, you are able to select a template to use for the communication. Using this method, you can include a link to the survey which should achieve what you're after.

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  • Mark Gilmore

    Hi Stephanie

    I've escalated your post into a support request, where a member of our team will be able to assist you.

    Kind Regards
    Mark

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