Deleting a Contact with a System Generated Note attached *Can it be done?*

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2 comments

  • Mark Gilmore

    Hi Florian

    Contacts with associated system-generated notes cannot be deleted. This is to maintain an accurate audit trail.

    Our recommendation in this instance would be to simply deactivate the contact (which I can see you have done).

    Kind Regards
    Mark

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  • Florian Staerk

    Hi Mark,

     

    Thanks for replying. That makes sense, with audit trail.

    Is there any way to deactivate a contact using the API? That would be super helpful for our automation.

    Cheers,

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