Being able to reset a password and email to student user the new password via a workflow depending on conditions

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  • Mark Gilmore

    Hi Andy

    What we would recommend in this case is including the username field in an additional Workshop booking confirmation email template (via workflow). You can also link the student to the actual password reset form directly (https://admin.axcelerate.com.au/management/secure/reset.cfm).

    The wording would be something as follows:

    Your username is ___.
    Please login to the Learner Portal by clicking here.
    If you need to reset your password, visit this page.

    Hopefully this helps.

    Merry Christmas!
    Mark

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