SMS Templates

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Milly O'Connor-Comber

Just like email templates, it would great if SMS templates could be created.

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13 comments

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  • Mary Lia

    Great idea!  Our staff are starting to use the SMS feature and it is hard to get them to keep things succinct and therefore churning through more SMS credits than necessary.

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  • Amber Ledgerwood

    Support this idea - we are about to integrate our SMS feature and template would help absolutely for reduced credits, but also consistency and efficiency in communication to the recipients of the SMS. 

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  • Fiona Burge

    We use SMS every single day for various messages to both student & employer, it would be fantastic to be able to set up SMS templates to be used.  PLEASE INTRODUCE

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  • Amber Davies

    Hi aXc Team, just curious if this one can please be looked into?

    It was raised 8 months ago and the need is still HIGH. I can see 20 people have voted YES for this. If you can please let us know that this is something that can be further explored? COVID-19 for example was a time for lots of communication, and remains to be with on/off lockdowns - our ability to simply bulk text of pre-made SMS templates would be fabulous for time saving and consistency. Thank you, Amber

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  • Chloe Wilson

    SMS Template function would be game changing for our business. If this could be implemented, I think the benefit to all would be significant. 

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  • Tom Clark

    I think this would be beneficial to be able to create SMS templates so we will be able to send out a consistent message to students.

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  • Mary Lia

    Any update on this idea - I can see it's received quite a few comments and support over the past year.  We are sending more and more SMS to students and having Templates set up for these would be a time saver and help with consistency of messages

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  • Chloe Wilson

    Hi All, 

    With more and more SMS being sent regarding COVID Updates, we would love the function of SMS Templates to be stored and saved to increase efficiency and consistency. 

    Thanks!

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  • Pip Austin

    This would be great currently, we use standard templates but sometimes when these are sent they end up with HTML issues and the text in the SMS is screwed up! We would use this if it was implemented.

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  • Mary Lia

    Any update on this?  It appears there has been reasonable support on having SMS templates but no movement in the 2 years it's been on this forum?

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  • Kerry-Ann Garland

    This would be brilliant. We have recently configured the SMS feature and setting up templates would save a lot time.

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  • Jazmyn Fogarty

    This feature would be so helpful. We currently use SMSs on a regular basis and have all our templates saved on a separate platform to then copy and paste every time they need to be used. 

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  • Pip Austin

    For anyone who is interested we created templates in the aXcelerate templates section that we use for our Workflow SMSs. That allows you to use dynamic fields such as [Workshop Start Date] and [Workshop Start Time]. 

    The main thing to make sure of is that you look at the source of the template to make sure it doesn't have any HTML that would show weirdly on the SMS. 

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