Any chance of making aXcelerate work faster?

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5 comments

  • Jade Steffensen

    Hi Susan, thanks for your feedback. Are there certain pages or areas within aXcelerate that you have been experiencing this slowness with in particular, as our monitoring indicates fast response times on average (the slowest day last week had an average request latency of just 181ms). Any information you can provide will help us to improve the overall performance of aXcelerate.

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  • Susan Knoll

    I was working on adding short description and full outlines to Qulas/Courses and the pages often froze, or were not responding, occasionally coming up with a message regarding aXcelerate running long script or something. Sometimes merely wanting to scroll down the page it gets stuck. We also find we need to wait for pages to load / refresh when resulting students.

     

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  • Jade Steffensen

    Hi Susan, due to the potentially large number of units that get loaded into the table on the "Quals/Courses" page, this could cause slow page load times depending on the browser/computer being used to access aXcelerate. This loading time will vary from client to client, however, we will make note of this page for future performance enhancements. Thanks again for providing this feedback!

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  • Susan Knoll

    It is quite frustrating - finally page loaded, but then without any of the editing tools

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  • Susan Knoll

    Apologies - it seems that Internet Explorer was the main problem, I did not realise as other sites worked fine. I will upgrade to google chrome

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