Currently there are too many steps to send an email. It would be nice to cut out some of these steps so it is quicker to pick and send an email.
For example, when entering text into custom fields, you have to click save, then email, then on the next screen, click send again. By the time you select student, qualification, template first, there are many clicks and screens to go through.
Even just being able to click 'save and send' and it all happens in one screen would be a huge improvement. Then you could just have it so if you needed to CC, or send from another email, you could click a different button to go to that screen as needed. 99% of our emails we don't need to change anything on the next page.
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