Do not permit name change after USI verification

Answered

Comments

7 comments

  • Official comment
    Blair Roberts

    Hi Tomos,

    Thanks for your comment.

    This functionality does exist within the system currently.

    If any of the required USI information is changed (Given Name, Surname, Date of Birth) the USI will be 'unverified' and a contact note is added noting the change, along with the user that made the change.

    If the system setting of 'USI Requirement Exemption' is set to 'No', this will prevent you from issuing a certificate if the student does not have a verified USI.

    Comment actions Permalink
  • Jade Steffensen

    Hi Mark,

    Thanks for adding this suggestion - it sounds like it would be a very useful feature. We would love to hear feedback from as many clients as possible on this, as changes to USI functionality will have a large impact across the board.

    0
    Comment actions Permalink
  • Pip Austin

    Can aXcelerate give feedback on the implementation of a feature that assists with preventing names from being changed when a USI has already been verified?
    There really needs to be a warning that this makes the students verified USI now invalid or better yet if the system could un-verify the USI because when the name is changed it is no longer verified but the aXcelerate system does not show this, it still shows it with a green tick.
    At the moment to reverify a USI you have to click to update students details, then you have to 'change' the USI, delete it, save the students details, then re-update the students details, add the USI back in, save it again, then go to the USI management system to verify it.
    It should be harder to change the name making it unvalid and not compliant than it is to try to reverify it and make it compliant.
    Due to the ease of changing a name once a USI is already verified this is easily going to be done without the USI being reverified which could lead to some RTO's not being compliant with verified USI's.

    2
    Comment actions Permalink
  • Andy Panes

    Yes we have also brought this to aXcelerate's attention. Its a must have feature of the system. The USI should automatically become unverified if the first name, last name or date of birth is changed.

    1
    Comment actions Permalink
  • Jade Steffensen

    Thanks to everyone who has provided feedback on this request. This improvement is currently in our development backlog, however we do not yet have an expected delivery date. Any updates we have will be posted here.

    0
    Comment actions Permalink
  • Tomos Clark

    Hi there. Any update on this?

    I believe it is an important function as per Mark's email, we need some of way to ensure the details students give us are correct against the USI at the time of issuing certificates.

    0
    Comment actions Permalink
  • Tomos Clark

    Perfect. Thanks for the update, Blair.

    0
    Comment actions Permalink

Please sign in to leave a comment.