The New Login Experience is now finalised and ready to release. Thank you to all of our customers that tested the new service and provided vital feedback on the edge cases and user flows that we believe have taken this from a good new feature to a great one.
We have compiled a list of all of the improvements we have made to the feature which you can view here.
To limit any risk from deploying these changes, we have decided that rather than push it out on Monday, mid development cycle, we will instead include it as part of our next fortnightly release, available to you from Thursday the 26th of August at 1pm AEST.
We will also be resetting all user accounts in staging on Monday the 23rd of August at 11am, which will grant users the opportunity to re-test the migration process.
To read more about the New Login Experience, please visit our help article.
To read more about the updates required from your end, please review the documentation found here.
We have compiled this process flowchart which will guide your staff and students should they experience any issues accessing the system, following the release of the New Login Experience. Please feel free to distribute this as you wish.
We have also compiled (and will continue to update) this FAQ document, which may answer any additional questions you may have. If there are any questions not answered via the documentation above, please don’t hesitate to contact us.