AX-12736 - External and SCORM type eLearning no longer automatically set the activity end date/access end date to the date it was completed by the Learner. Access to completed eLearning can still be controlled with the ‘Launch Completed Learning' setting in the Learner Portal settings.
AX-12027 - The Bulk Update Assessment Details 'Enrol & Cancel' tab has been renamed to 'Enrolments' and now has 'Delete' available as an action.
AX-12360 - The list of Units in the Add New Student Activity modal will now be ordered alphabetically by Unit Code.
AX-12457 - The Unit list on the Qualification View page will now order by Module Name, then Type (Core, Elective, Out of Scope), and then by the Unit Code. Previously Unit Code was not included in the ordering process.
AX-12621 - Additional tools are now available when embedding content into Online Assessments. Users can now set the orientation of media they embed into an assessment - Landscape, Portrait or a custom size.
AX-12570 - We have removed the password field when approving a new invoice for an in-house workshop. This page has also been updated to require the "Finance - Add" permission.
AX-12622 - To improve system performance and clarity we will be sending out the monthly billable learner number report to each account's administrator email on the 2nd day of the month instead of the first. This is because the report uses cached data from the day before and running this on the 2nd will mean the report better reflects the numbers for the current month.
AX-12712 - The 'Client Forums' link in the help menu has been changed to direct to the aXcelerate website that gives more up-to-date Client Forum information. A link to enrol in Live Webinars has also been added.
AX-12577 - The statistics page in the system settings will now separately show the maximum billable learners for the annual billing cycle when close to the anniversary date.
AX-12659 - The bulk duplicate workshop tool will now display warnings for potential issues with the assessments on the linked class to help prevent instances where assessments are not correctly added to duplicated accredited workshops.
Learning Plans Updates
AX-12275 - Learning Plans can now be removed from existing classes. This will remove the plan and any module enrolments for students in that plan in the class. Enrolments in individual elements, such as E-Learning or assessments, will not be affected.
AX-12325 - Learning Module enrolments are now prevented from having an end date before the start date when updating from the Enrolment Status page.
AX-12539 - Unit dates in classes that are part of a Learning Plan will now not be changed during enrolment if the Learning Elements linked to the unit (and the Module that the elements are part of) do not have any scheduled dates.
AX-12531 - An issue has been resolved where scheduling dates against a Learning Element and not including a time would cause the time against any dates to be set to the time of enrolment, rather than the default 12 AM.
AX-12614 - An issue has been resolved with Learning Plans where adding a new element to an existing module was reverting completed students enrolled in that module to an in-progress state, even though they weren't enrolled in that new element.
What we're working on:
- Bulk Enrolling/Updating Learning Plan Modules
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfill prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on your feedback
AX-11318 - An issue has been resolved in the new learner portal where students could submit standard assessments attached to units that they already had a finalised result in
AX-12019 - An issue has been resolved where workshop types would appear in the ‘assessment plans’ class creation dropdown
AX-12354 - An issue has been resolved where refreshing the page after successfully updating an EzyPay subscription payment method, an error message will be shown.
AX-12460 - For clients with multiple HubSpot pipelines, aXcelerate will now allow mapping to the first pipeline according to the order defined in HubSpot. The stages within the pipeline are now also ordered in accordance with the ordering defined in HubSpot.
AX-12520 - Qualification Modules are now shown in the Learner Portal when the enrolment is in an accredited workshop.
AX-12543 - An issue was resolved where the export as CSV button was not showing when warehoused reports exceeded the displayable limit.
AX-12679 - The “No response entered” placeholder text has been removed from Multi-Short Answer questions when printing blank assessments.
AX-11625 - Finance Codes will now be applied to invoices and credit notes generated through Partner Fee Reports if the associated workshop or class has a Finance Code. The ability to Include GST for Partner Certificate Fees is also now available. The 'Default Partner Certificate Fee GST' setting on the Additional Options tab of the system settings allows you to choose whether GST is included by default. The default option for this setting is to not include GST.
AX-11919 - Performance improvements have been made when fetching student enrolments in the Online Assessment Marking and Management areas.
AX-12302 - Contact reports improvement. A new filter has been added (“USI Number”) that will enable a user to filter reports on whether a student has a USI number set against their contact record.
AX-12342 - A check has been added for first name, surname, and date of birth before submitting a USI in the Learner Portal. USI validation errors in the Learner Portal also now contain details on which field(s) are incorrect.
AX-12402 - The UI for processing refunds via payment gateways has been improved. The refund option is now available in a dropdown menu under the 'Refund' tab.
AX-12465 - The option to quickly switch between courses has been added to the Learner Portal
AX-12536 - The text that is shown when hovering over an assessment in the class enrolment area has been changed from the assessment instance’s name to the assessment’s name.
AX-12552 - A hyperlink to the Workshop booking status log has been added to Workshop records displayed on the Contact View page.
AX-12553 - A new column (Workshop Location) has been added to Participation Record on the Contact View Page.
AX-12554 - The option to send a Template directly to Venue Contacts with an email address from a Workshop is now available.
AX-12594 - The Student Assessment Results page has been updated to prevent users from setting the Access End Date to be before the Access Start Date.
AX-12528 - SQID has been removed from the list of Payment Gateways in System Settings.
AX-12529 - We have added an additional option to our Moodle integration where you can now specify if Moodle users are created with their aXcelerate username or aXcelerate OptionalID as their Moodle username. This will only be available if you have specified an additional authentication method for your Moodle integration.
Learning Plans Updates
AX-12177 - A legend has been added to the Enrolment Update page to explain the colour system used when updating Learning Plan dates and times.
AX-12179 - Learning Module Enrolments can now be deleted when updating a student's enrolment. Note that this will not delete the student's enrolment in any Learning Elements attached to that module.
AX-12305 - Performance improvements have been made to loading classes with Learning Plans in the Learner Portal.
AX-12511 - Users can now bulk set Learning Plan Module dates for enrolments in a class.
AX-12537 - Assessments that are part of a Learning Plan will now have assessment results displayed when viewing a learner's enrolment.
AX-12513 - An issue has been resolved where booking students into an Accredited Workshop with a linked class that has a Learning Plan would not enrol the student into the Plan Modules. This also now applies when booking students via the API or through Online Enrolments.
What we're working on:
- Bulk Enrolling/Updating Learning Plan Modules
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfil prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on your feedback
AX-12183 - An issue has been resolved where assessments would show the incorrect icon/status in the learner portal.
AX-12395 - An issue has been resolved where a mismatch in contact domain was causing duplicate contacts to be created via the in-house workshop booking form. Now contacts from outside of the workshop's domain will be assigned the workshop's domain if they are matched based on the specified match criteria.
AX-12435 - An issue has been resolved where resources were unable to be updated without creating a new version.
AX-12524 - An issue has been resolved where Student Signatures taken when assessing via the Trainer App would not be visible in the Assessment Summary.
AX-12542 - We have resolved an issue where rare instances of invalid E-Learning activities would prevent the Bulk Enrol Contacts feature from correctly loading instances.
AX-12586 - An issue has been resolved where inactive trainer users prevented the enrolment of assessments.
AX-12589 - An issue has been resolved where the organisations API endpoint would not return the correct error message when the web service user lacks organisation view permissions. Another issue has also been resolved where adding a contact note or clicking cancel on the contact note dialog would cause a page error under certain conditions
AX-11899 - Access codes can now be set for Recording Links in Virtual Classrooms. This access code will be shown to students when accessing Recordings through the Learner Portal.
AX-12211 - The function that allows users in a "multi-RTO" account to link users together has changed. It now uses a token that a user can only create for themself. That token can be copied and pasted into the same form when logged in as a different user.
AX-12267 - Users without the Assessments Add and Assessments Update permissions will no longer be able to access the Create Assessment form and Assessment Authoring area, respectively.
AX-12303 - We have addressed an issue where a contact's identification documentation data (such as driver's license number, passport number), collected solely for the purpose of creating a USI, was still stored even for contacts with a verified USI. Note that this is only an internal improvement. This identification data was not accessible to users if the contact already had a verified USI. As part of this release, we will also be removing any USI identification data that was added more than 6 months ago. This is to align with security policies of not retaining this identification data longer than necessary and will not change any of the information available against a student's contact profile.
AX-12448 - Assessors can now navigate to a student’s Contact Profile from the Assessment Marking page by clicking on the student’s name.
AX-12453 - The Ezypay integration details have been moved up on the Web & Other Integrations tab of the System Settings to be directly below the Payment Gateway settings.
AX-12491 - A legacy workaround was removed from our create contact API endpoint. This change should only affect a single client who we have been in communication with about this change.
AX-11882 - We updated Skills TAS AVETMISS reports to properly reflect the requirements when reporting students with a completion date outside of the reporting period.
AX-12393 - We have changed the terminology of ‘Active Learner’ to ‘Billable Learner’.
AX-12486 - We have made improvements to our internal cookies to make them more secure and added a popup that will alert users who have multiple tabs open if they log out in another tab.
AX-12283 - Logging Framework Updates:
- The ability to add a comment against a workshop log entry had been removed due to compatibility with a new logging framework that has been implemented. This feature did not log the user who left the comment which could lead to confusion, so we now recommend entering a regular workshop note instead.
- The reporting field “Workshop has Log Message Containing” has been deprecated due to an upgrade to the underlying logging framework and will be removed in the future. As part of the new framework, workshop logs can now be searched directly from the workshop log page.
- We have also fixed a minor typo in the hover tip for satisfactory status learning elements within the class matrix.
AX-12317 - Accredited Enrolment Updates
- Enrolment Date is now available when booking a student into a class via the bulk enrolment dialog from the contact profile and via the regular booking form. This field still defaults to the current date to preserve the existing logic.
- The “Do Not Report AVETMISS” checkbox is now available in all parts of the system where accredited booking details can be selected.
- Credit transfer checks will now be performed when confirming tentative enrolments, which includes booking contacts on a class via the bulk enrol dialog from the contact profile as this tentatively enrols contacts prior to confirming details. This check will look at all previous unit enrolments in the system for that student and suggest a CT initial outcome where applicable.
AX-12050 - Assessment Mapping Review Updates
- Added status labels against mapped unit assessments in the Mapping Review
- Added new unit assessment filters in the Mapping Review; you will now be able to bulk filter assessments based on status (PUBLISHED, ARCHIVED, DRAFT) - Note this does not affect the export functionality. It is recommended to use assessment plans to filter out assessment mappings.
- Resolved an issue in the Mapping Review where Qualifications streams did not display the correct associated assessment plans.
Please see the Assessment Mapping Review help article for further information
Learning Plans Updates
AX-12020 - Learning Plans can now be created which use the Qualification as a structure for the Plan content. When using this creation mode, a module will be added for each unit in the Qualification. These modules can be deleted or re-ordered in the Authoring process.
AX-12337 - A message has been added to the Learner Portal for when there are no assessment results available in a student’s learning plan
AX-12496 - Administrators can now view the time set for the various dates against a student’s Learning Plan when updating their enrolment. These times can be overridden in the same way as the dates.
AX-12509 - Optional E-Learning or Assessments within a Learning Plan that are not yet complete will no longer block related units from being automatically marked competent.
AX-12347 - Content, Heading, and Resources can no longer be used as Prerequisites for Elements in Learning Plans.
AX-12382 - An issue has been resolved where a student’s Commencement and Completion time for a module would be incorrectly set to midnight.
AX-12114 - An issue has been resolved where the Moodle Gradebook table would deform if large feedback was provided.
AX-12318 - An issue has been resolved where the assessment count is including hidden online assessments in Learner Portal.
AX-12334 - An issue has been resolved where it does not show a clear error message in Assessment Management if the time zone is not set in the account.
AX-12350 - An issue has been resolved where “null” appears on the Assessment Marking page when a student has no surname or first name.
AX-12423 -An issue has been resolved where users using the ‘enter’ key when setting learner portal images would instead delete them.
AX-12432 - An issue has been resolved where the imported Xero payment date was showing as "Invalid Date" in Safari
AX-12438 - An issue has been resolved where clients with eCAF records connected to improperly set up VSL classes or enrolments were receiving errors while attempting to list or search eCAF records.
AX-12444 - An issue in the Items List Sales report has been resolved where only the first item in each invoice was being returned in the results.
AX-12477 - An issue has been resolved where class enrolment send survey automated tasks were not correctly defaulting the from address as the API user. This was causing email delivery issues for clients with custom SMTP settings.
AX-12522 - An issue has been resolved that was causing the 'Client Resource Fee' and 'Client Tuition Fee' fields to be set to $0 when updating a class enrolment via the API.
AX-12158 - Feedback provided by learners on Learning Plan Modules can now be viewed using the Learning Plan Feedback view mode in the class matrix.
AX-12336 - Content Learning Elements now no longer require a title to be added to a Learning Plan Module.
AX-12476 - New module scheduling rules are available. The Module Start Date can now be offset using the Module Commencement Date. The Module End Date can now be offset using the Module Completion Date.
AX-12088 - An issue has been resolved where an Archived learning plan could be modified.
AX-12373 - An intermittent issue has been resolved where the Add Element button in a Learning Plan would occasionally not work.
AX-12424 - A display issue with the Learning Plan Module status and access date in the Learner Portal has been resolved.
AX-11832 - Some minor display changes have been made in the Learning Plans authoring area.
AX-11975 - Online Assessment Related fields have been added to the Template Builder. These fields include: Due Date, Overview Available, Access Start Date, Access End Date, Assessment Type, Assessment Name, Assessors, Assessment Status, Assessment Mark, Submitted Date, Total Time Taken, Assessment Assessor Feedback, and Attempt history.
AX-9547 -You can now specify an authentication method for contacts enrolled into Moodle (such as 'SAML'). Currently, all contacts enrolled from aXcelerate are created in Moodle with the authentication method of 'aXcelerate'. If using another authentication method, those students will not be able to launch into Moodle from with aXcelerate's learner portal.
AX-12315 - When deactivating a Trainer User, if the Trainer is still active in the Trainers list, a message will show with a link to deactivate the Trainer. When deactivating a Trainer in the Trainers list, if the user is still active, a message will show with a link to deactivate the Trainer User.
AX-12316 - The finance view permission will also no longer be required for a user to access the finance summary page (group view, ledger view, outstanding items) against their own contact record. This applies only to their own contact page. All other contacts' finance summary, including those in their same organisation, will be unavailable without the finance view permission. For clients using the third-party providers feature, partners no longer need the finance view permission to review partner fee reports. We recommend removing this permission from partner roles.
AX-11054 - An issue in report results was resolved where the "export as CSV" button that shows when the page results exceed the limit was not responsive.
AX-12124 - An issue has been resolved where long Qualifcaition or Stream names would overflow in the legacy assessment area.
AX-12226 - An issue has been resolved where units under Qualification Streams wouldn't appear under assessment mapping.
AX-12247 - An issue has been resolved where the “Valid” status was not showing correctly in the student table on the Canvas Enrolments page.
AX-12322 - An issue has been resolved where Xero clients with no Xero account "Reporting Code" would not be able to access the aXcelerate finance code import tool.
AX-12335 - An issue has been resolved where online Assessment response areas contained in a table would be deleted when changing the question type from 'multi-short answer' to 'fill in the blanks' and vice versa.
AX-12351 - An issue has been resolved where the Assessment Overview page would appear for a second when clicking on the 'Mark' button to go to the marking page.
AX-12452 - An issue has been resolved where the value of date fields in certain areas of the system would overlap their container.
AX-12190 - Manually locking an in-progress Learning Plan module will now not open the next module unless the learning plan is set to allow any order.
AX-12241 - Training-related resources linked to units are now filtered using Learning Plan access rules in the Learner Portal.
AX-12262 - An issue has been resolved where the Remove button next to a Learning Plan Element would not be visible if the name of a Prerequisite Element was too long.
AX-12385 - An issue has been resolved with learning plans where sometimes SCORM courses were not properly triggering unit completions.
AX-12074 - Some new template fields have been added for class enrolments:
- Total Available Credit Points: Each unit has an optional Credit Points field that assigns a weighting to that unit. This template field will show the total number of credit points available for that class enrolment.
- Total Achieved Credit Points: Show the sum of all credit points the student has achieved in their class enrolment. This will be a total of all credit points against all units that the student has completed with a competent outcome.
- Total Available Units: Show the total number of units offered against a class a student is enrolled in.
- Total Completed Units: Show the total number of units the student has completed with a competent outcome.
AX-12163 - We have improved the API endpoint of /contact/enrolments/ to return multiple enrolment types when the type is specified as a comma-delimited list.
AX-12167 - The ‘Sync Unit of Competency Dates’ option has been made accessible via the 'course/enrol' API endpoint.
AX-12185 - Resource groups are now ordered alphabetically in the Learner Portal.
AX-12266 - A new setting has been added for QTI Assessment Types - “Never Show Correct Responses”. When this setting is enabled, students will never able to see the correct answer when viewing their results for any assessment using this type in the New Learner Portal.
AX-12328 - VET Student Loan providers will now be able to set different delivery locations (campuses) against unit of study enrolments.
AX-12372 - Improvements have been made to the Online Assessments dashboard widget. In addition to viewing assessment enrolments that have been assigned to them to mark, assessors can now view all enrolments that require marking or filter them down to a specific assessor.
AX-11985 - The 'Lesson' base assessment type is now enabled for all clients using Online Assessments.
AX-12285 - The deprecated Custom Fonts option on the Certificate Template builder has been removed from the interface.
AX-12309 - A ‘Beta’ label has been added to items in the navigation menu that are currently available for beta testing including the recently released Learning Plans feature.
AX-12403 - The Transactions - Warehoused report now contains more fields and filters relating to the payer contact.
AX-12260 - The Online Assessment reports have been updated to include some custom fields relating to the student contact or the related accredited enrolment.
AX-11242 - An issue has been resolved fixed an issue where legacy usernames with invalid characters were causing an issue when connecting via online assessments.
AX-11898 - An issue has been resolved where clients who have had the Online Assessment feature switched off were sometimes having access issues when using the new learner portal.
AX-12110 - The invoices displayed on a student's class enrolment page are now sorted by the invoice date.
AX-12194 - When selecting EzyPay as your payment gateway, the 'Internet Payment Gateway Merchant Details' section will now be hidden as Ezypay has its own section for entering account credentials.
AX-12239 - An issue has been resolved in the TCSI dialog boxes where clicking the top close button was causing the dialog to reposition itself into the middle of the screen rather than close.
AX-12276 - An issue has been resolved where an Online Assessment attempt could be displayed in the learner portal while not available against the enrolment.
AX-12287 - An issue has been resolved where Payment Plan template fields would not be correctly populated when saving a template to a student's portfolio under certain circumstances.
AX-12315 - Deactivated users will now not appear in the 'Trainer' dropdown menu when recording result for standard assessments.
AX-12180 - Learning Plan Modules can now be deleted when authoring a Learning Plan in Live Edit mode. All Enrolments and Elements for a Module must be removed before the Module can be deleted.
AX-12138 - A cancelled enrolment linked to a Learning Plan will be ignored when checking for prerequisite or other access rules set against the plan.
AX-12082 - We have improved the TCSI integration to support deleting. Users with the relevant delete permission will be able to delete records in TCSI, but only if the record is linked to an aXcelerate record. The user will be able to navigate to the undesirable record and then click the delete icon next to the "Update TCSI" button.
AX-12141 - We have added new reporting fields and filters for a contact’s Hubspot reference: “Hubspot External Reference” (display field) and “Has Hubspot External Reference” (filter and display) to the “Contact Details - Warehoused” report.
AX-12153 - Learners can now provide feedback against Learning Plan Modules they have completed.
AX-12169 - We have now enforced the date format YYYY-MM-DD for the Upload Booking Spreadsheet feature for in-house workshops to prevent the possibility of the month and day values being flipped. We have also updated the Booking Spreadsheet template file to add custom YYYY-MM-DD formatting to the first 100 rows of the Date of Birth column (the maximum allowed by the import tool) instead of only formatting rows based on the expected student count for the workshop to avoid date formatting inconsistency.
AX-12023 - HTML and special characters have been removed from the opportunity column text Follow-up Tasks.
AX-12048 - “JobKeeper” and “JobSeeker” concession codes have been added for WA RAPT reporting.
AX-11747 - The key LastUpdatedUTC has been added to relevant course and enrolment objects returned from the API. For E-learning courses/enrolments, this key will return NULL. Please note that filtering on the lastUpdated property still requires parameters to be passed in the client’s timezone, not UTC.
AX-12248 - A status qualifier has been added for cancelled enrolments ‘Transitioned - No TNC’ which will prevent TNC from being reported against units for NSW Smart and Skilled when transitioning a student from a superseded qualification.
AX-12273 - An issue has been resolved where Learning Plans that were set against a class linked to an Accredited Workshop would not be visible when viewing the workshop in the Learner Portal.
AX-11867 - Leading and Trailing spaces will be trimmed from email addresses when booking participants into an in-house workshop via a spreadsheet upload.
AX-12033 - Fixed an issue with the canvas integration where sometimes existing canvas students were not being found if they had more than one login.
AX-12035 - An issue has been resolved where updating a workshop booking with the /course/enrolment API endpoint was not updating customFields values.
AX-12095 - An issue has been resolved where cancelled enrolments could still be viewed in the Learner Portal when navigating directly to the URL of the enrolment. Additionally, Standard Assessments attached to these cancelled enrolments will no longer be searchable when using the Learner Portal’s global search bar.
AX-12110 - The order of Invoices under the “Qualification Unit of Competency Status & Enrolment” are now sorted by the invoice date.
AX-12111 - When searching for recently added contacts, the display limit has been reduced to 200 to match the maximum results able to be returned.
AX-12117 - An intermittent issue has been resolved where the date against Xero imported payments was not correct.
AX-12132 - An issue was resolved where the certificate validation page would not show the legal name of the award issuer as published in the national register.
AX-12134 - An issue has been resolved where some units were overflowing on the Bulk Set Outcome page.
AX-12142 - We have fixed an issue that was preventing the Hubspot integration incoming logs table (formerly “Webhooks”) from being sorted correctly by date or eventID.
AX-12250 - Cancelled Learning Plan Module enrolments will now be hidden from the student's plan in the Learner Portal as expected.
AX-12282 - An issue has been resolved that allowed creation of Online Assessments that did not contain any questions.
Learning Plans - Open Beta
Learning Plans are a new Turbo feature that allow you to structure the content within a course and control the order in which a student will access and complete the course materials. The content within the plan can be ordered using date scheduling and prerequisite rules to give students a more guided and intuitive learning experience. You can find the Learning Plans authoring area under the Courses Menu once you have Learning Plan user permissions.
Learning Plan Authoring:
Learner Portal View:
In this release, Learning Plans will be enabled for all Turbo accounts that are using the new Learner Portal. This is a beta release of the feature with the full release scheduled to take place sometime in the next couple of months depending on the feedback we receive. The feature is able to be used in a live capacity, however, we recommend that you test the functionality to ensure everything works as you expect before enrolling live students. We encourage you to share any feedback that you have about the feature through the Learning Plans Feedback Form.
AX-11907 - This is a very important improvement for any clients using automatic E-Learning commencements and Online Assessments. The setting to enable E-learning to automatically update unit commencement statuses will now apply to online assessments as well. Previously, this setting only applied to online assessments that were commenced by students in the student portal.
As part of this improvement, we have also added a new workflow assessment trigger type: “Assessment Commencement”. This will enable users to set up automated tasks that trigger upon online assessment commencements. Note that this will only trigger upon the student's first commencement for any online assessment enrolment.
AX-12056 - A new Fee Exemption/Concession Type Identifier “A - Asylum Seeker (without Pensioner, Health Care, Veteran’s Gold Card)”, and a new Fee Waiver Code “C - Construction Industry Skill Sets“ have been added for Victorian enrolments. The description for the Victorian outcome 79 has also been updated as follows: “Waiting employer signoff or a practical placement”. Please see the latest documentation from Victoria for the full update usage explanation of these codes.
AX-12071 - On the User Management page, checking the box for the Permission Group will now enable/disable all permissions within that group.
AX-12077 - The Trainer Competencies section on a contact record will now show when a trainer is inactive.
AX-12083 - We have exposed the TCSI student citizenship values on the contact view page for any linked contact. Clicking the "TCSI" update button next to the citizenship value will open a popup showing all current citizenship records for this student stored in TCSI. This form will also allow user to update the effective from dates of those records.
AX-12084 - For VET student loan clients, we have added more visibility to view the data stored in TCSI. This view is an advanced view and will display all data stored in TCSI for that element in a popup window. It is available everywhere TCSI can be updated by clicking the search icon.
AX-12107 - Lists are now able to be added to student declarations for online assessments.
AX-12136 - We have improved the remission steps to be more in line with TCSI. No longer will users need to create a HEPCAT revision report. Remissions in TCSI are done by changing a simple dropdown menu against the relevant unit of study enrolment.
We have also added remission code 6 for “Remission under an approved tuition assurance arrangement”, and unit of study completion status code 6 “Withdrew due to medical reasons”
And further, Language spoken at home code (E348) will report a “9999” when data is missing, rather than the currently reported missing value.
AX-12165 - Feedback from students that is submitted via the Learner Portal will now be recorded in a contact note against the student.
AX-11973 - Our Hubspot integration has been expanded to allow for two-way synchronisation of contact records and the ability for contact notes to be pushed to Hubspot as timeline events. This also adds extra flexibility with contact field mapping, including the ability to map aXcelerate custom fields with custom Hubspot properties. These features can be enabled with the new “Contact Creation Push”, “Contact Updates Push” and “Contact Note Push” settings in the Hubspot Configuration Sync Settings area (formerly the “Webhooks” tab). See HubSpot Integration in the aXcelerate Support for an overview of this integration.
AX-12047 - The details of the assessor who finalised an assessment attempt will now be shown when printing the Student Record for an assessment attempt.
AX-11808 - An issue has been resolved in the calendar so that workshops that are linked to several training categories will preference the category-colour of the workshop type, rather than the category-colour of the linked class.
AX-11825 - An issue has been resolved where users were not able to access the staging versions of the client or agent portals.
AX-11995 - An issue has been resolved where Trainers were unable to send direct emails to class participants without the workshop view permission.
AX-12004 - Due to issues with the “Total Duration” Report Display Field not calculating correctly, this field has been removed from following Reports :
- Online Assessments with Class Unit of Competency Enrolments
- Online Assessments with Class Enrolments
- E-Learning Enrolments - Warehoused
- E-Learning Enrolments
- Accredited E-Learning Enrolments
- Accredited E-Learning Enrolments- Warehoused
AX-12028 - An issue has been resolved where duplicating an assessment task would not transfer the thumbnail to the new task.
AX-11578 - If multiple contacts are being booked into a public workshop, the tentative booking option will now be disabled as this is only compatible with single bookings. The option to add additional contacts after the initial booking form has also been removed for consistency as this functionality has been superseded by the new booking form that allows multiple contacts to be selected as well as contact creation.
AX-12040 - An issue has been resolved where files being uploaded with a really long name would overflow the upload area.
AX-12066 - An issue has been resolved where certain assessments with long names are not showing in the search result.
AX-12068 - An issue has been resolved where the ‘Evidence of Trainer Competency’ report didn’t display Evidence Attached correctly.
AX-12070 -An issue has been resolved where a 'getTime function not found' error would intermittently appear when updating an assessment instance.
AX-12076 - A change has been made to prevent certificates from being issued if a student has no competent units in their enrolment.
AX-12099 - An issue has been resolved that prevented the deletion of some choices for Multiple Choice questions.
AX-12109 - An issue has been resolved where entering certain illegal characters as Signature Text would prevent editing of an Assessment Type.
AX-12126 - An issue has been resolved that prevented assessment settings from being saved when using a thumbnail with unsupported characters in the name.
AX-9506 - The Learner Portal Welcome Message now supports embedding images and videos.
AX-10566 - We have improved the consistency of assigning the correct note type when default templates are emailed automatically by the system. This includes, but is not limited to, course booking templates, user notifications, and sending class surveys.
AX-11041 - We have added the ability to update the Delivery Mode against selected units from the Bulk Set Outcomes page.
AX-11290 - In the contact notes area, we have improved what is considered a "system note" that cannot be edited or deleted. Previously, this was only determined by the special "System Generated Note" type. Now this will also include notes that were added without an explicit user (Added by "System") and notes that were added automatically to provide an audit of actions done, such as sending a template or merge document. This change will not affect the 'contact notes by users' report.
AX-11725 - We have been working on some performance improvements to make aXcelerate more performant. In this release, we improved the E-Learning enrollees list page.
AX-11799 - We have implemented the ability to disable particular invoices to not be automatically exported. This is done by editing an invoice and disabling the Auto Export setting.
AX-11816 - The resource library now allows uploads of files up to 500MB and accepts more file types.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle and Canvas. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11895 - The Add New Elearning links in the Elearning Menu have been removed.
AX-11955 - We have updated the ‘Learner Portal: Show Legacy (Standard) Assessments’ system flag to work in the new learner portal.
AX-11978 - Standard assessments will now follow the unit order when displayed in the Learner Portal.
AX-11820 - In preparation for our migration to a more secure and convenient user authentication system, some areas of the system that displayed or reported usernames will now use the contact's name instead. This includes but is not limited to user lists, notifications, alerts, and change notes.
AX-11928 - If the SMS provider is set as "clicksend.com", SMS messages will be converted to HTML format automatically.
AX-11938 - A new feature has been developed that allows admin users to locate missing legacy assessment files from the file system. The missing files were a symptom of a previous bug where non-standard characters were included in the file name.
AX-10289 - An issue has been resolved in the Xero Config page where Xero accounts with multiple tenants will have the last account always selected.
AX-11553 - For clients using the learner portal, the Redirect on Exit URL will now default to the learner portal URL when importing a new SCORM package.
AX-11833 - An issue has been resolved where the name of a student could appear differently against an assessment if their name had recently been changed.
AX-11911 - When cancelling a workshop with a linked class and linked units, the link between the units and workshop will be removed. If you reactivate the workshop, this link will be restored. This change has no effect on unit enrolments.
AX-11912 - The score in assessments will now consistently round to 2 decimals for admins, trainers, and students.
AX-11913 - An issue has been resolved with the 'course/deliveryLocations' endpoint that was causing an error.
AX-11936 - An issue has been resolved where the “Status” and “Review Date” of trainer evidence is not updated when an admin approves evidence.
AX-11958 - An issue has been resolved where the complex date was not subtracting the lunch/break time away from the total time.
Learner Portal Profile Image Upload - Students can now upload and remove their own Contact Photo from the New Learner Portal. This will be enabled by default, but can be controlled using the “Learners can update their Contact Photo” Learner Portal system setting.
Changes to Sync Enrolment Date Behaviour - This change has the potential to affect compliance reporting. The rules to automatically sync Enrolment Dates has been updated. If the user selects to automatically sync enrolment completion dates when updating a unit of competency outcome, the enrolment Actual Completion Date and "Completed" status will only be automatically added if ALL units have competent outcomes (e.g. C, CT). Previously, this happened as long as all outcomes were final and at least one was non-withdrawn.
AX-11575 - The Partner Fee Report has been updated to have Location and Course Dates fields. There is also now an option to group fees by course when viewing the results of a specific Partner organisation.
AX-11817 - We have added the ability for users to update VFN/VSL ID from the Contact Update page.
AX-11818 - Note fields in the System Settings will now be displayed as 'Recorded' and not be displayed as a password field showing the number of characters.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle, Canvas, etc. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11923 - Under the Finance Details of a student's enrolment, some changes have been made to the display when an invoice has not yet been generated within a payment plan. 'Not issued' will be displayed instead of the invoice icon, the invoice date column will show when the invoice is to be issued, and the due date will be blank until it has been issued.
AX-11924 - Multiple files can now be attached to emails sent for class enrolments (Class Communication > Email / SMS).
AX-11870 - An issue was resolved that was preventing adding a new item to a custom payment plan after all the tuition fees had been invoiced.
AX-11836 -Fixed an issue with ‘Fill in the blank’ assessments that caused many questions to have conflicting results. This resulted from either a student or assessor creating an answer with multiple spaces within it. As a result, answers to ‘Fill in the blank’ questions will now automatically ignore repeated spaces. (Note - This will not impact existing assessment responses)
AX-11515 - An issue has been resolved where Client Fees - Other was still being reported under the 2020 rule to report blank for non-government funded training when running AVETMISS reports in the Victorian 2021 format.
AX-11917 - Fixed an issue where accounts made before the ‘partner’ account type’s release had no default terminology set.
AX-11544 - An issue has been resolved where removing an organisation with at least two levels of children organisations would cause the organisations in the level immediately below to be removed from the hierarchy.
AX-11692 - An issue has been resolved where students undertaking Online Assessments could have outdated personal details if their information was recently updated in aXcelerate.
AX-11695 - An issue has been resolved where student assessment attempts would sometimes show an incorrect outcome in the ‘class’ area.
AX-11716 - A typo in the workflow engine was corrected where ‘Reports’ were referred to as ‘NEW Reports’
AX-11778 - An issue has been resolved where filtering by Agent/Organisation was not responsive when exporting or searching for data in the agent commissions view.
AX-11795 - An issue has been resolved where filtering Quality Tasks by the Completed status was not showing the correct results.
AX-11851 - An issue has been resolved where merging two Trainer contacts are assigned to a Partner organisation was causing an error.
AX-11927 - An issue has been resolved where images would not be shown when printing or marking an assessment.
AX-11251 -The New Learner Portal now allows students to create, update and view portfolio documents from the Learner Portal. This can be enabled from the Learner Profile section of the Learner Portal System Settings.
AX-11475 - A new feature has been added for WA RAPT reporting format that will allow users to set a max amount per year in the finance model against a class to cap the amounts paid per student in a calendar year.
AX-11441 - The paging functionality has been fixed in the TCSI notifications page. The notifications have also been updated to provide more information when clicking into a specific notification. Now, if possible, and if the data is provided by TCSI, the record relating to the notification can be viewed by clicking into a notification by clicking the "View Related Record" button on the popup window. Note that this will only work for notifications directly related to a TCSI VET related entity, such as "Student" or "Unit Enrolment".
AX-11797 - A 'Birthday' Report filter has been added to the Contact Details, Class Enrolments, and Workshop Bookings reports which only looks at the Day and Month and ignores the year.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle, Canvas, etc. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11720 - We have improved expiry handling for TCSI keys based on TCSI B2B Best Practice. Clients will be warned on the main TCSI UI screen if their device is set to expire within the next 30 days. The system will also automatically attempt to refresh any device keys that are set to expire within 2 days. This will be done system-wide daily for all clients to get around the 11-day key expiry limit to be imposed in production.
AX-11773 - The contact organisation and email will now be displayed when selecting contacts in the Marketing section of a user task. A link to add a new contact from this area has also been added.
AX-11775 - We have added a new filter to the user tasks dashboard widget. Users can now filter the tasks by the due date and the assigned user.
AX-11786 - A 'New Task' option has been added to the User Tasks menu to quickly open the form to create a new task.
AX-11839 - We will now generate QR codes for certificates utilising an internal aXcelerate service to prevent potential interruptions that have recently been experienced by the external service Zxing being offline.
AX-11843 - The Unit Number field on the /contact/:contactID endpoint has had the max character limit increased from 20 to 30.
AX-11718 - Contact Domains are now officially supported via the API for POST, PUSH and GET requests.
AX-11792 - When merging one or more contacts that are linked to a Hubspot profile, you will now be able to select which profile you wish to be retained following the merge.
AX-11867 - Leading and Trailing spaces will now be trimmed from email addresses when booking participants into an in-house workshop via a spreadsheet upload.
AX-11868 - Enrolment defaults from the Registration Form settings page will now be used when enrolling contacts into classes via the enrolment dialog found on the contact view page under the actions menu. Contract/schedule, Contract Loadings, and Fee Exemption/Concession Type fields will now be available to be added on this dialog to be applied to all class enrolments in order to save time during the enrolment process.
AX-11287 - An intermittent issue has been resolved when two assessment attempts were submitted at the same time. Preventative measures have been put in place to stop problems from occurring when this happens.
AX-11591 - An issue has been fixed where refreshing the page would reset attempts taken on questions in assessments with Multiple Item Attempts enabled.
AX-11633 - An issue has been resolved where the footer of PDF templates with more than one page were were not visible in edit or preview mode.
AX-11692 - An intermittent issue has been resolved where the responder name of the student in their online assessment doesn't match their aXcelerate contact profile.
AX-11728 - An issue has been resolved that was causing an error when trying to delete a workflow task category.
AX-11779 - An issue that prevented learners from using commas in Fill in the Blank assessment questions has been fixed.
AX-11795 - An issue has been resolved where the Quality Tasks Widget was not filtering Completed Tasks properly.
AX-11798 - An issue where classes with Lessons would display an incorrect number of Assessments and E-Learning has been fixed.
AX-11824 - An issue has been resolved where Multi Short Answer questions had inconsistent requirements to allow the save button to be unlocked.
AX-11835 - An issue has been resolved where calling a report that included the 'Updated by User/Contact' field/column via the API would result in a 'cannot cast a string to datetime' error.
AX-11868 - We have fixed an issue that was preventing the “Fee Exemption/Concession Type” field from being correctly set when confirming a tentative class enrolment.
AX-11875 - An issue has been fixed where the Launch Completed E-Learning setting for the Learner Portal would allow access to E-Learning outside of the access dates.
Learner Portal File Upload Improvements - Improvements have been made to the process used to upload files for assessments in the Learner Portal that will improve upload performance and stability. As a result, the file size limits for assessment files has been increased to 1GB.
Invoice Details Changes - We have changed the way details appear on invoices that are issued directly to students, where the student is part of an organisation. Prior to this change, if the student was part of an organisation, the organisation would be attached by default to the invoice. Going forward, this will only be the default if the invoice is issued to another contact in the organisation.
When doing a workshop booking or manual invoice for a class enrolment, there is a checkbox that specifies if the new invoice will use the student's personal address rather than the organisation information. When using the "quick invoice" feature for class enrolments, a student invoice will use the student's personal address by default.
This change will flow into finance applications e.g. Xero, MYOB and will affect whether or not the invoice is linked to the organisation customer card.
AX-11826 - We have done some important improvements to our TCSI integration in preparation for go-live
We have fixed an issue where current enrolments were not being linked due to the commencement date not being correct in TCSI.
We have fixed an issue where the loan fee was being reported incorrectly after the exemption period was extended to 30 June 2021.
Units of study marked as “Do not report for VSL” will now be excluded from all update attempts
Units of study will only be updated if data has changed since the last update or since it was linked to an existing TCSI record.
Enrolments and units of study can now be updated in TCSI independently. This can be done on the VET Student Loan Units of Study enrolment page.
Users can now drill into a TCSI enrolment prior to linking in order to see further details on that enrolment, including student name, ID, and course.
The Refresh tab will only include enrolments, units of study and contacts that are already linked to TCSI or have enrolment end dates (expected or actual) in 2020 and beyond. Note that unlinked enrolments without end dates will not appear here.
AX-10917 - A setting has been added to the Learner Portal (Display Course Units in Groups) that allows clients to control whether course units are displayed in groups or individually.
AX-10973 - A confirmation modal has been added for deleting notes in the assessment marking interface.
AX-11160 - We have added support for processing pending eWay payments from the invoice view.
AX-11503 - We have added the ability to link a virtual classroom to a workshop when creating it from the calendar. Workshops displayed on the calendar will also show virtual classroom details if one exists.
AX-11579 - A setting has been added for the Learner Portal (Default Course Overview Tab) which controls the default tab on the Course Overview page (Units or Course Details).
AX-11603 - A new field has been added when adding new units which allows users to enter the credit points offered per unit.
AX-11677 - The E-Learning date fields for commencement, completed, and cancelled have now been added to the live E-Learning reports. Previously, they were only available in the warehoused reports.
AX-11682 - We have updated the behaviour of the class enrolment page with regards to E-learning and Online Assessments.
Currently, if no units are selected for a given e-learning/assessment, that activity is automatically deselected. This will now also be the case if all related units are to be granted final outcomes (e.g. CT). To select e-learning, there must be at least one related unit at the time of enrolment that will have a non-final outcome (e.g. N.R., CE, NYS).
When selecting relevant units or changing their outcome to a non-final status, any related E-learning will be automatically selected in the form.
AX-11781 - Users logging into the New Learner Portal through Single Sign-On (SSO) will now be returned out of the Learner Portal on logout.
AX-11628 - A new API endpoint has been added (template/portfolio) which will generate an enrolment template as a PDF, create a new portfolio item, attach the PDF and link it to the class enrolment (if one exists) as an enrolment document. If the provided instance is an accredited workshop, the portfolio item and document will be generated and linked to the associated class enrolment. If the instance is a non-accredited workshop, the portfolio item and document will be generated but not linked to the enrolment (enrolment documents can’t be linked to workshops). This has been implemented into the WordPress plugin to allow enrolment information to be captured as a portfolio document at the point of enrolment.
AX-11773 - The Client email and Client Organisation are now displayed in the marketing section of a user task if the fields are not blank.
AX-11767 - E-Learning enrolments will now be automatically set to Commenced when students launch them via the new Learner Portal. If the setting ‘E-Learning Commencement Updates Subject’ is enabled, any related Units of Competency will have their status updated to CA (Continuing Activity) or equivalent.
AX-11768 - After launching an External E-Learning Activity, students can now mark the activity complete when they return to the Learner Portal.
AX-11731 - An issue has been resolved where some report display fields would display ‘trainer’ instead of the selected terminology.
AX-11796 - An issue that affected marking on Fill in Blank and Multi Short Answer questions with duplicated response area/blanks has been resolved.
AX-11505 - An issue has been resolved where custom fields of the “select-multi”, “checkbox” or “radio” type will not correctly save values that contain certain special characters from class enrolment groups or student activities.
AX-11563 - An issue has been resolved where the 'Observation item' type was showing as 'Basic' when authoring assessments.
AX-11564 - An issue has been resolved where long course names in SCORM enrolment details were displaying incorrectly.
AX-11696 - An issue has been resolved where auto-marked assessments would not update enrolment status on completion.
AX-11715 - An issue has been resolved that was preventing Learner Portal Logos or Background images from being uploaded over slow connections in the System Settings.
AX-11770 - An issue has been resolved that prevented published Hotspot questions from being edited.
AX-11802 - An issue has been resolved where HotSpot regions could be displayed in Assessment Results before running out of attempts.
AX-10846 - There is a new permission for viewing report charts as dashboard widgets. This allows access to visual reports for users who cannot otherwise access the report builder. Administrators will be able to create reports for trainers and other types of users as default homepage configurations.
AX-11089 -The Learner Portal Settings tab has been reformatted to include tabs and subheadings to make locating specific settings easier. Some of the names and tooltips of the settings have also been updated.
AX-11358 - We have updated the application's content security policy header to disallow unauthorised attempts to include aXcelerate in an iframe. This will not affect the public pages.
AX-11470 - We have implemented the ability to process refunds on Ezypay single credit card payments.
AX-11545 - When using the Xero Export tool to export a contact whose name already exists in Xero, the system will automatically append a contact ID to the name. The contact ID will only be appeneded to contact records where the same contact name already exists in Xero. This will also occur for contacts generated when an invoice is exported that is attached to a new aXcelerate contact who has never been exported to Xero but the contact name already exists.
AX-11704 - We have fixed an issue where VSL providers migrating to TCSI were unable to link existing unit of study enrolments due to TCSI not migrating campus data. The system will now skip a check for campus data if it does not exist for these imported enrolments.
AX-11705 - We have added a new 2021 AVETMISS Report format to support Victorian changes to the Client Tuition Field.
AX-11624 - Assessments that have more than 50 questions are now supported via the Bulk Update Assessment Details when bulk-setting results.
AX-11629 - The template API has been updated to allow replacement of non-standard template fields with custom content using the replaceContent parameter.
AX-11513 - An issue has been resolved where class/subject enrolments that had been linked to contract reconciliation records could not be deleted.
AX-11569 - An issue has been resolved for the contact domain filter in the report builder so that it now supports filtering on more than one domain at a time
AX-11619 - An issue has been resolved where Fill In the Blank questions would appear to change student answers in the Marking UI after the number of expected blanks had been changed after the student completed the assessment.