Work-based Learning Beta Release
Certificate PDFs Displayed on the Validation Page (AX-12778)
When validating a certificate issued from aXcelerate, the original certificate PDF will now be displayed with a watermark to allow for verification of all details on the certificate. This replaces the list of units previously displayed to ensure that all of the details on the issued certificate will match exactly what is shown on the validation page. You can refer to our help guide for more information on certificate validation.
Online Assessments Dashboard Widget Improvements (AX-13374)
Improvements have been made to the Online Assessments dashboard widget. This includes the addition of an 'Attempts' field and an 'Unassigned' filter. There is also now an option that allows users to assign or unassign themselves as assessors for a particular submission if they have the Assessment Submission Update permission.
TCSI Updates (AX-13505)
For VSL providers, we have added an explicit field for Course Outcome Code (e599) that is set at the enrolment level. Previously, this outcome code was calculated dynamically using the student's enrolment status. Setting the enrolment status will still auto-set this field, however clients now have the option of setting the new outcome codes available for VSL providers for TCSI reporting for 2022. Please refer to our help guide for more information.
One-time Code Sign in (AX-13723) - Users can now sign in with a one-time code. On the sign-in page, users can now click on "Send me a code to sign in with", enter their already verified email or mobile number and a one-time code will be sent to them. Users can then enter that code on the next page and they will be signed in. This is aimed at helping users who log in infrequently, by not forcing them to set a password. Please note that users must already be signed up with a global account for the one-time code to work.
Alternate Account Detection (AX-13824) - To help reduce user sign-in errors, the system will let the user know that an account was found under a different sign-in method if the user tries to sign in with the wrong method but the same email address. For example, a user who signed up with their email and password now tries to connect with Google. To further reduce common errors, the new sign-up form will also sign in an existing user if they attempt to sign up again with the same email and password combination.
AX-13722 - We have added the password validation checks on the page where users can set a new password if they have forgotten their original one.
AX-13743 - We have updated the email verification screen to make it more clear to new users that they need to check their email for a verification link in order to complete the signup process.
AX-13798 - We have changed the order of options around on the global login signup page to bring the most common option, email, to the top. We have also changed the buttons' text from "Connect with" to "Sign up with" for better clarity.
AX-13822 - Although this rarely happens, for users signing in or signing up, we have added a warning to check their junk folder if they cannot find their verification email.
SVTS 2022 Updates
We have implemented changes to support the Victorian VET Student Statistical Collection Guidelines for 2022. The following changes affect VIC reporting only:
- A new version option for v8 (2022) is now available in the State/Reporting Format dropdown for Victoria when reporting AVETMISS
- A new field “Commenced While at School” has been added to class enrolments. This field relates to the “At School” flag against the contact (formerly “Attending Other School/s”) but is captured at the point of enrolment and does not change for the duration of the enrolment. When enrolling, this field will be pre-filled based on the relevant contact details if they are available but should be double-checked to ensure that this pre-filled value will be accurate as at the date of enrolment. This value will need to be added for all existing enrolments that will continue into the 2022 reporting year (the associated report builder filter field can assist with this process).
- The new “Specialisation Name” field in the NAT00130 file will be derrived from the Qualification Stream field, but only when the “Stream is Public-facing” checkbox is checked against the qualification
- Outcome “61 - Superseded subject” is now considered a “withdrawn” outcome in aXcelerate. This dictates various minor behaviours in aXcelerate such as displaying an input box to enter hours attended when an enrolment is set to this outcome.
- Outcome “85 - Not yet started” will now also trigger a client tuition fee of $0, along with outcomes 53, 54, and 60.
- Outcome “79 - Waiting employer signoff or a practical placement” can now be reported directly in end-of-year reports without being converted to outcome 70.
The following changes affect ALL clients:
- The field “Attending Other School/s” against contacts has been renamed to “At School” to more closely reflect the naming of the AVETMISS data element “At School Flag”
- The checkbox “Display Stream on Certificate Validator” against qualifications has been renamed to “Stream is Public-facing” and moved under the “Qualification Stream” field, which itself was moved up closer to the “Qualification Name” field.
- Some more options have been added to the certificate builder to control whether or not stream names appear on certificates: an “Include Public-facing Stream Name” option under the “Qualification Name” field and “Only Display if Public-facing” under the “Qualification Stream Name” field.
AX-13476 - Trainee Organisation ID and Trainee Organisation Optional ID have been added as fields available in the template builder.
AX-13503 - We have updated the way GST is calculated on a credit card surcharge when paying for an invoice by credit card. This is in line with ATO guidelines as specified here. The GST on a surcharge may vary between 0% and 10% depending on the ratio taxable line item totals on the invoice.
AX-13595 - We have made performance improvements to the login code that caused some system instability during heavy user traffic a few weeks ago.
AX-13730 - Users who click on an already used global login invite or verification link will now be redirected directly to the login page, rather than being presented with a page telling them their link has expired and a button to go to the login page.
AX-13745 - We have made a minor update to the text of the login invite link expiry screen and removed the sign-in link.
AX-13597 - Users can now select all Online Assessments at once when adding assessments to a Class.
AX-13609 - The Workshop Bookings report now has a new filter to identify bookings that have or have not been invoiced.
AX-13616 - Content Elements in Learning Plans can now be collapsed in the Learner Portal to reduce the amount of space they take up in the plan. This can be controlled by a setting against the Content.
AX-13678 - A new Module setting is available in Learning Plans, which prevents Modules from being automatically set to completed until the Learner provides confirmation in the Learner Portal.
AX-13683 - The description of the ‘Lock Finalised Standard Assessments’ setting has been updated to now read 'This prevents standard assessments from being submitted when the unit they are attached to is given a finalised status'.
AX-13726 - Class custom fields have now been added to the "Online Assessments In Classes" report
AX-13746 - When reporting AVETMISS to SVTS, a record will now be generated in the NAT00130 file even if the enrolment's Commencing Program ID is set to 8 - Unit enrolment only.
AX-13637 - Did some clean-up to replace old styling from some less-used places in the system to bring everything into line with our current styling guidelines. Areas include workshop logistics printing, self-USI updating, unsubscribe and invoice payment public pages. Some public error pages, such as "resource not found", were also updated. We also updated some places that were still pulling in and using client-defined stylesheets. These have not been supported for many years.
AX-13690 - An issue has been resolved where occasionally students attempting to sign up were getting the error "User cannot be confirmed. Current status is CONFIRMED"
AX-13304 - An issue has been resolved where on login to a subdomain, users were taken to the My Account screen rather than the aXcelerate admin portal home page.
AX-12564 - An issue has been resolved where “created by” field on Add/Update Note was editable.
AX-13281 - An issue has been resolved where contacts would not display payment plans when Ezypay returned an invalid subscription.
AX-13491 - An issue has been resolved where Learners could rarely create duplicate Online Assessment attempts, which would prevent the creation of new attempts.
AX-13500 - An issue has been resolved where uploading a non-image file to the image library would cause an error.
AX-13510 - An issue has been resolved where finance items invoices that were linked to an enrolment would not appear under the Payments section for that enrolment in the Learner Portal.
AX-13576 - An issue has been resolved where auto-marked Online Assessments would occasionally require manual marking.
AX-13583 - An issue has been resolved where the incorrect capacity numbers for Workshops bookings were displayed for Timetabled Workshop type.
AX-13587 - An issue has been resolved where online assessments in the dashboard assessment widget would display submission dates in UTC.
AX-13601 - We have removed deprecated system settings related to the old Learner Portal such as Student Portal Custom Menu Link, Learner Portal AVETMISS details and Learner Portal Address Fields required. We have also enabled Global Custom Fields, and Class Matrix Workshop Enrolment View for everyone, and removed them from system settings. The Default Partner Certificate Fee GST setting is now only visible if the ‘Partners’ flag is enabled. Assessment Types has been removed from system settings, as it is already accessible via the Assessment Menu item.
AX-13626 - An issue has been resolved where the New Unit button would not appear on the Qualification Update page when the Qualification has no units.
AX-13664 - We have fixed it so that sharded clients can now also enjoy unlimited rows on queued reports.
AX-13720 - The RAPT outcome 105 - Not yet started will now be correctly converted to the national outcome 85 - Not yet started when reporting as National (NCVER) format.
AX-13748 - An issue has been resolved where completed Online Assessment results were not viewable in the Learner Portal due to Learning Plan rules.
Sending Templates to Alternate Recipients via Workflow
Workflow Automated tasks now support emailing a contact regarding a booking or enrolment of another contact. Previously, only certain relationships were supported, such as emailing a class trainer regarding their student. Now, this feature is much more flexible and is available for all triggers, including report row, assessment submission/completion, and workshop booking events. You can update any automated tasks you would like to take advantage of this functionality for after this release.
Ezypay Payment Plan Course Mapping
Ezypay plans are now able to be linked to courses to control whether they are available to students when enrolling Online via the aXcelerate WordPress plugin. If no Mappings are configured for a course, all available valid Payment Plans will be displayed as they would prior to this release. This requires version 3.6 of the WordPress plugin to be installed which will soon be released.
Advanced HTML Support in Templates
We now have support for full HTML in our templates. Users who select "Advance HTML mode" will be able to specify head, meta and body tags. This will enable more complex and advanced email template styling and formatting options.
Online Assessment Template & Workflow Improvements
We have added new online assessment template fields and updated the automated task system to support more information to be emailed to assessors or students when triggered via assessment submission or completion events. The additional templates that have been added are as follows:
- Attempt Number: This will show the attempt number of the attempt that triggered the template. If this is used in a multirow class enrolment template, it will show the latest attempt.
- Assessment Task Name: The name of the Assessment Task.
- Assessment Instance Name: This will show the name of the Assessment Instance. This is currently available as 'Assessment Name' but has been updated due to the addition of Assessment Task Name.
- Assessment Attempt Assessor: The assessor who marked this attempt (if applicable). This will be blank if the assessor is the same as the student.
- Assessment Mark URL: The URL that an administrator would use to mark the assessment.
- Student Assessment Result View URL: The URL that a learner would use to view the results of the assessment.
Bulk Update Enrolment Status Filter
AX-12470 - We have made improvements to the security of client data and integration passwords.
AX-12756 - A new report is now available for the Ezypay integration for Searching Ezypay Subscriptions to help identify which subscriptions require activation. This report is available from the Ezypay tab of the Finance area.
AX-13031 - We have updated the class edit page so that clients can more easily link E-Learning to existing units in the class. These existing units will appear under the "Add Units" section if they have any E-Learning that is not already part of the class.
AX-13040 - We have made a slight update to the class transfer tool with regard to online assessments. If a student is transferred to a class and they already have a competent outcome (C or CT) in all the units linked to a new assessment that they are not yet enrolled into, the default option will be to not add an enrolment into this assessment. This will consider outcomes in their current class as well as any other unit outcomes this contact has in other classes. It will not include competent outcomes in units where the unit has an expiry period, such as first aid units. If the student is already enrolled in that assessment, the tool will opt to transfer that enrolment regardless of their unit outcomes.
AX-13233 - An expanded character set is now available for Assessment Task names and overviews, as well as Section titles and descriptions.
AX-13303 - We have made a slight change for clarity to the error message when users log in with the wrong method and to the email text when attempting to reset a password with an unfamiliar email address.
AX-13359 - Improvements have been made to the Workshop Mark Attendance UI to allow searching for contacts by Contact ID and Optional ID.
AX-13513 - Improved the warning returned to a student when attempting to launch a new assessment attempt in multiple windows/tabs at the same time.
AX-13643 - The Bulk Update Assessment Details tool now allows the restoring of cancelled assessments in bulk.
AX-13534 - Agent Users are now able to be added to Follow-Up Tasks that are created while adding a Contact Note.
AX-12097 - An issue has been resolved where duplicating a Timetabled Class would create new linked Workshops, but would not copy Room & Venue information.
AX-12872 - We have fixed a login issue with client and agent users where they were sometimes unable to switch between client and learner portals. We also fixed an issue where some client users had an extra step in order to log into the portal.
AX-13296 - A few issues have been resolved relating to visual errors caused by long Learning Plan Module names.
AX-13477 - An issue has been resolved in the overnight reporting for workshop attendance durations. This will have caused the Attendance Progress field on the Enrolment view page to be inaccurate in some cases.
AX-13497 - An issue has been resolved where 'Fill in the Blank' questions in Online Assessments would treat curly and straight quote marks differently when auto-marking.
AX-13498 - The 'Share External' column has been removed from the list of Saved Reports.
AX-13504 - The invoices summary report has been updated to better support accounts that do not use domains.
AX-13515 - An issue has been resolved where updating Units from the Workshop Result outcomes page would not check for Credit Transfers.
AX-13543 - An issue has been resolved where relaunching an already completed SCORM package would occasionally display an error alert.
AX-13552 - An issue has been resolved where Workshop Log Entry comments would not wrap to a new line, causing display issues.
AX-13585 - An issue has been resolved where thumbnail images for E-Learning would not be displayed when viewing a Learning Plan in the Learner Portal.
AX-13564 - The calculation for the Booked Students field in the workshops summary report has been fixed. This report has been updated to version 1.1. If you experience an error running this report, you may have to remove this field and add it again.
AX-13584 - An issue has been resolved where an Online Assessment attempt could start on the wrong question.
AX-13599 - An issue has been resolved where certificate validation via QR code would fail for students with spaces in their surname. All previously-issued QR codes will now validate correctly.
AX-13604 - An issue has been resolved that caused the [Assessment Type] template field to appear as empty in sent templates.
AX-13605 - An issue has been resolved that was causing the ‘Cancel Workshop’ button to not display correctly.
AX-13614 - An issue has been resolved where asset bookings added directly to the calendar would be hidden until reloading the page.
AX-13638 - An issue has been resolved where the Unit delete button on the Class Enrolment page did not require the enrolment delete permission.
AX-11842 - Learning plans now support rolling enrolments. Clients using learning plans can now choose to enrol a student in a different module to start. For example, in a learning plan with 10 modules, if a student is enrolled to start at module 4, they will complete 4-10 and then 1-3.
AX-12131 - Assessments in the Assessment Management page are now loaded as the user scrolls, rather than all at once, leading to significant page performance improvements.
AX-13107 - We have updated the Study Reason dropdown to be a searchable dropdown. This also resolves an issue with values from multiple states displaying simultaneously in some older browsers.
AX-13137 - The ability to include Stream Name on the Certificate Validation page has been added. This is controlled by the 'Display Stream on Certificate Validator' setting that can be set in the Update Qualification page.
AX-13172 - Some improvements have been made to the Units table on the Class Enrolment page to make the information easier to read and improve the usability of linking Workshops and deleting Unit enrolments.
AX-13214 - We have updated the merge contact feature to allow administrators to specifically choose which Global Accounts to keep when merging users. This also allows users to have more than one Global Account linked to their aXcelerate account.
AX-13215 - There will now be a system contact note added whenever a Global Account is linked or unlinked from a contact's user record. If an email account is unlinked for a user record, the email address will receive a notification of the unlinking. This is a security measure to alert the original Global Account user if their access is removed.
AX-13383 - Country of Birth will now display under VET Related Details on the Contact View page for all users.
AX-13387 - The number of Units a student is enrolled in will now appear on the Contact View page when viewing the list of Units related to a Class enrolment.
AX-13405 - A new field has been added to the Unit Enrolments - Warehoused report that shows the Maximum Claim value of a unit under a contract. This value presumes the unit will be competent so may be useful for forecasting. Please note that loading is not calculated.
AX-13461 - The ability to search for Organisations by Organisation ID has been added to the Organisations page.
AX-13526 - A new setting has been added to the Learner Portal tab of the System Settings page to 'Allow Learners to login to the Learner App'. This setting is enabled by default but can be disabled to prevent Learners from accessing the aXcelerate Learner App.
AX-13390 - For Victorian AVETMISS reporting, a new option has been made available at the enrolment level, that will control if the Associated Course Identifier against the qualification is reported for the enrolment. This will be enabled for all enrolments that previously would have reported this value by default.
AX-13437 - The logic for automatically syncing enrolment completion dates upon update of unit enrolments has been adjusted for enrolments in “Unit Enrolment Only” qualifications. For these enrolments, an actual completion date and completed status will be generated where all unit enrolments have final outcomes and at least one unit enrolment has a satisfactory outcome (denoted by a green unit outcome). Regular qualification enrolments will continue to only generate the actual completion date and completed status when all unit enrolments have satisfactory outcomes.
AX-13196 - After this release, you may notice version numbers appearing next to your existing Assessments. This is a foundational element for our new versioning feature that will be released later this year. Versioning will allow you to publish new versions of your assessments and easily move your learners to them. We will be publishing more details about versioning closer to its release.
AX-13419 - An issue has been resolved where the clickable area for Multi Short Answer checkboxes was off-centre.
AX-13445 - An issue has been resolved where the Default Sales Representative field was shown on Workshop Types when the system flag was disabled in the account.
AX-13449 - The following template fields for our legacy user login have been deprecated: aXcelerate Username, Generated Password. If you have either of these fields in any templates, you should no longer be using those templates.
AX-13451 - An issue has been resolved where an error would be shown when viewing the list of all canvas course modules due to a canvas module having no value for the name.
AX-13455 - An issue has been resolved that caused Learning Plans that were linked to inactive Qualifications to be hidden.
AX-13474 - An issue has been resolved that caused signatures recorded when marking Assessments via the Trainer App to be too large when viewed in the web application.
AX-13502 - An issue has been resolved where deleting assessment tasks did not remove its mappings.
AX-13525 - An issue has been resolved where searching for a contact that did not exist in HubSpot from the contact view page would present an error instead of a message to say that the contact was not found.
AX-13539 - An issue has been resolved where contact event workflows were not being run when creating or updating a contact via the new "Enrol Contacts" dialog box.
AX-13540 - An issue has been resolved where updates made to a newly-created calendar event would not be saved until the page was refreshed.
AX-13565 - Several issues have been resolved relating to the “Preserve Incorrect Responses” Assessment Type setting, primarily when used with blank Question responses.
Login Experience Improvements
AX-13345 - We have improved the process of verifying a new email global account by allow users to simply click a link from their email to verify and log into their account, rather than manually entering a 6-digit code.
AX-13396 - We have improved the reset password form to make it more clear and better support Australian mobile users who cannot remember to use the international format when entering their mobile number.
AX-13413 - When launching an expired invite link, the user will now be prompted before completing sign-up that the link has expired.
AX-13438 - We have made improvements to the new login signup page so that users entering an existing email or mobile number will be prompted that the account already exists before entering the verification code. We have also improved the checks for the invite links to notify users sooner that the link they have clicked is expired.
AX-13459 - An issue has been resolved where invite links would direct to the login page instead of the signup page when unlinking and re-inviting users to create global accounts for clients with their own system default generated user template
AX-13467 - An issue has been resolved where sending invite links to students would invalidate any previously sent out invites. This feature will now simply resend the invite link allowing other one-time links sent to the same user to still work.
AX-13470 - An issue has been resolved where clicking the Return to Login button on the logout screen of the Learner Portal was resulting in an error page.
AX-12974 - A new Assessment Type setting has been added that allows Learners to indefinitely repeat completed Lessons.
AX-13170 - The linked Qualification and name can now be changed when duplicating a Learning Plan. Any Unit linkings associated with an Element will be removed if that Unit is not present in the new Qualification.
AX-13187 - Organisation Custom Fields are now available. These fields will be displayed on the Organisation View page and are available as Display Fields and Filters in Course Booking, Transaction & Invoice related Warehoused Reports.
AX-13252 - We have increased the Images Library file size limit to 2MB.
AX-13358 - An 'Optional ID' has been added as a filter to the Invoice and Credit Note Search.
AX-13373 - More advanced editing options are now available when adding Assessment Notes.
AX-13090 - The permission to add in-house Workshop Bookings has been changed from 'Workshop Instances - Add' to 'Enrolments - Add'.
AX-13391 - The SCORM default return URL has been updated to include the account subdomain.
AX-13356 - The right column on the Contact View page has been made independently scrollable to the rest of the page. This is to allow the contact name to remain at the top of the page while viewing enrolment information and contact notes where the content is larger than the screen height.
AX-13406 - An enrolment status filter has been added to the Bulk Update Assessment Details page.
AX-13141 - An issue has been resolved where an error could be encountered when running the Unit Enrolment report.
AX-13249 - An issue has been resolved where in some environments the API was returning HTML instead of JSON on requests with invalid HTTP methods.
AX-13262 - An issue has been resolved where deleting a company in HubSpot would not unlink the associated organisation in aXcelerate.
AX-13338 - An issue has been resolved where the Learning Plan Module Feedback form would not be displayed to students after completing a Learning Plan Module in the Learner Portal.
AX-13422 - An issue has been resolved that prevented enrolling into Online Assessments from the enrolment status page if no E-Learning types were set in the account.
AX-12962 - We have improved the error messaging when a user tries to delete a System User who is linked to essential data.
AX-13093 - The Enrolment Status Qualifier will now display next to the Status of a Class Enrolment on the Contact View page.
AX-13099 - The size of the Welcome Message in the Learner Portal now adjusts dynamically.
AX-13105 - We have added a new Core System Setting for clients to be able to set both their Organisation Trading Name and Organisation Legal Name. The legal name will be used in AVETMISS reports. The trading name will be used in most other situations, including what appears for logged in users under the "My Account" area. Both of these fields will be available in templates. At the time of release, both of these values will be set to the current organisation name.
AX-13154 - The Unit List in the Learner Portal has been made scrollable to account for small screen sizes.
AX-13205 - Learners can now remove files they have uploaded from their submission before they save it when undertaking an Online Assessment.
AX-13218 - ABN Number has been added as a new Template field under the RTO related fields section.
AX-13230 - We have changed Portfolio Numbers to be an optional field when adding Portfolio items through the Learner Portal.
AX-13348 - The minimum number of items required in a Matching List has been reduced from three to two.
AX-13370 - Multi Short Answer questions in Online Assessments can now optionally contain only the new Checkboxes, instead of Response Areas.
AX-13394 - A new Learner Portal Setting 'Display Internal Units' has been added that controls whether Internal Units will be shown to Students in the Learner Portal.
AX-12650 - The contract reconciliation upload feature has been enabled for all Turbo clients that have at least one QLD or VIC class. This feature can be accessed via Finance > Contract Reconciliation and currently only supports uploading QLD and VIC format spreadsheets. The manual reconciliation feature will remain accessible under the Manual Reconciliation tab on this page. Fore more information on this feature please refer to our help documentation.
AX-13392 - We have made improvements to ensure user invite links always work when sent from surveys, booking confirmations and other emails in the system.
AX-13403 - The new sign in process now accepts Australian mobile phone numbers that do not include the country code (e.g. +61). This will benefit users that are used to entering their number as '04XX...'.
AX-13212 - The ‘Quick Add Student Activity’ modal on the Class Enrolment Status page will now scroll when there is a large number of units.
Learning Plans Updates
AX-13295 -When viewing a Learning Module in the Class Matrix for a Learning Plan Class, only E-Learning and Assessments will be shown. Non-enrollable elements like Content and Resources will be hidden.
AX-13302 - More improvements have been made to the Learning Plans Bulk Update tool, including the ability to search for a specific student and to apply an action to all students in a Module.
AX-13051 - An issue has been resolved that caused Content Learning Elements to occasionally appear blank when the Plan was slow to load.
The Learning Plans Beta will be coming to a close this release. Thank you to all of the users who participated in and gave their feedback and support throughout the Learning Plans Beta. We have implemented many improvements to the feature since the initial Open Beta release in March, many of which were based on suggestions from users.
We will continue to improve the feature and implement user feedback, but we now feel that Learning Plans is an integral part of the system and can have its Beta status removed.
Some improvements we plan to add to Learning Plans in the future are:
- Workshops within Learning plans
- More automation
- Template fields
- Supporting Learning Plans in the Learner App
- General improvements to LMS capabilities of the system that will directly link to Learning Plans
You can submit any further feedback and suggestions through our Ideas Forum
AX-13058 - An issue has been resolved where clients using their own Identity Provider, their users of the client or agent portal were not being redirected back to the correct subdomain on logout to choose their corporate Identity Provider option.
AX-13077 - An issue has been resolved where certain Assessment mappings were retrieving information from the incorrect Qualifications.
AX-13101 - An issue has been resolved where a very small EFTSL value was being displayed in scientific notation in the UI and being incorrectly reported as "1" to TCSI.
AX-13165 - An issue has been resolved where the address field was being compiled incorrectly when exporting Contacts to MYOB.
AX-13200 - An improvement has been made to the workshop bookings page so that you can easily set the required amount to $0.00 (or a suitable admin fee) when cancelling a booking. This should always be done if you intend to credit or refund the invoice in part or in full.
AX-13213 - An issue has been resolved where ‘null’ would be shown for assessors that did not have a First or Last name when viewing an Assessment Enrolment.
AX-13229 - An issue has been resolved when a user is trying to create a Workshop instance when an assessor or trainer set to assessments is not yet migrated. An appropriate error message is displayed now instead of “Page not Available”.
AX-13261 - An issue has been resolved where the NCVER connection would sometimes fail with a blank error message.
AX-13277 - An issue has been resolved where the Assessment Units report would break when ‘Assessors’ was selected as a display field.
AX-13289 - An issue has been resolved where 'Trainee Booking ID' was not pulling any data in Templates.
AX-13325 - An issue has been resolved where the Class filter in Reports was only returning a limited number of records.
AX-13329 - An issue has been resolved where Content questions in the Assessment Preview would incorrectly indicate that the assessment could not be auto-marked.
AX-13351 - An issue has been resolved where Hotspot questions in the Assessment Preview would be incorrectly marked correct if the responder had one point correct, even if there were many regions. This did not match the behaviour in the Learner Portal. Another issue has also been resolved where the Assessment Preview would incorrectly state that the Assessment was not accessible by students in the Learner Portal.
AX-13357 - An issue has been resolved that prevented students from viewing Resources attached to a Workshop Type in the Learner Portal if they had a ‘Moved’ status within the workshop.
Below are some additional improvements to the New Login Experience that were introduced to the Live environment by Thursday the 10th of September. These improvements aim to further simplify the signup process.
AX-13299 - Sending a template that contains the fields [User Login Access Link] and [User Login Access Link Text] will automatically generate user records for learners (if they didn't exist previously). This allows user access details to be included in booking confirmations (and thus, Automated Workflow tasks). The access details will consistently work for all users (whether they do or do not exist as users, as well as whether they have migrated their account or not).
AX-13337 - Users are automatically signed in after entering their verification code retrieved from their email or mobile, removing the need to sign in again as the last step. This should greatly reduce troubleshooting issues with learners using these methods to sign up to their Global Accounts.
AX-13371 - We have removed the template field [Login Creation Link], as it was superseded by the field [User Login Access Link], which was added during the New Login Experience testing phase. We have automatically updated any templates containing the field [Login Creation Link], so there is no action required by users.
AX-13392 - We have made additional improvements to ensure the template field [User Login Access Link] works when sent from surveys, booking confirmations, and other emails in the system (including the aXcelerate WordPress plugin).
AX-13274 - We have made an improvement so that clients using their own portals will have returning global users provisioned as a new Learner in their account. This is mostly for the aXcelerate WordPress plugin but can work with any custom client portal.
IMPORTANT API UPDATE: All calls to /user/login and /user/forgotPassword must also include a valid apiToken. This token will identify the client account when confirming the user's access code via the login endpoint and allow the automatic provisioning of student users. It will also prevent users from other client accounts from using your custom portal.
This token was originally optional for these endpoints but has now been made mandatory. It is likely that most API integrations are already including this APIToken in these calls, but please check with your developers as after this release, calls to /user/login without an APIToken will fail.
You can find your apiToken within the Web & Other integrations tab of your system settings.
AX-13020 - New filters are available when using the Bulk Update Assessment Details tab. Users can now filter the assessments by Unit of Competency or Learning Plan Module. Additionally, users can now search for a specific student.
AX-13033 - Multi Short Answer questions in Online Assessments now support the addition of Checkboxes, which can be added to the question to allow Learners to modify whether it is checked or not.
AX-12206 - The unit end date can now be displayed in the Reclaimed, Pending, and Approved Payments tabs of the Auto Contract Reconciliation tool. This is not displayed in the Unmatched payments tab as the payment needs to be matched before aXcelerate can retrieve the end date, however, it will be displayed in the Link Enrolment dialog for all potential matches.
AX-12574 - When utilising the Build-on Attempts Online Assessment setting, follow-up attempts will now have their item list filtered to only include previously incorrect items. Learners may remove this filter to again see all items in that Assessment.
AX-13091 - A new display field has been added to the Online Assessment Attempts report for 'Assigned Assessor' which shows the user assigned as the assessor for that Learner's assessment.
AX-13130 - The Term and Definition fields on the Matching Lists question type (Term to Definition) have had their max character limits increased from 50 and 350 characters to 100 and 1000 characters respectively.
AX-13206 - Some visual improvements have been made to the way links appear in Online Assessments.
AX-13291 - We have updated validation for Skills TAS AVETMISS reporting to make the fields Client Industry of Employment (ANZSIC) and Client Occupation Identifier (ANZSCO) mandatory when at least one of the reported units for that student is for funded training.
AX-13259 - The applications register now allows the option to clear the application choice for the Learner Portal application if you have accidentally set an incorrect value.
AX-13046 - Users can now attempt to re-enrol students into Online Assessments that were not configured correctly during the original enrolment process. This action can be taken on the enrolment view page.
AX-13264 - We now log outgoing requests to HubSpot when pushing aXcelerate contact notes to HubSpot timeline events.
AX-13317 - References to Assessments have been removed from the Lesson Completion screen in the Learner Portal.
Learning Plans Updates
AX-12647 - We have updated Learning Plans so that content-only modules without assessments or e-learning, will not be marked complete until after they are accessible, that is after the start date has passed or the previous module is finished.
AX-12705 - A new Learning Plan setting is now available - Hide Locked Elements. When this setting is enabled, Learners will not be able to see any Elements they have not yet unlocked including within the current Module.
AX-13025 - When creating a new Accredited Workshop, users can now select a Learning Plan that will be applied to the linked Class.
AX-13115 - Improvements have been made to the Bulk Update Learning Plans tool. These include the option to restore cancelled Module enrolments and a 'Clear Override' option that will remove any Status Overrides that have been set. Additionally, checkboxes will now be disabled to indicate that an action cannot be taken against certain Module enrolments.
AX-13157 - The Bulk Update Learning Module Enrolments tool is now paged for faster loading in classes with a large number of enrolments.
AX-13146 - An issue has been resolved where sorting User Tasks alphabetically on the Dashboard was not working correctly.
AX-12671 - An issue has been resolved where the Print Attendance function from workshops was not correctly greying out 'Not Enrolled' students.
AX-13010 - An issue has been resolved with the TCSI integration where deleting from aXcelerate will fail if the record is already deleted in TCSI. Now, if this situation is detected, the record will be successfully reset and unlinked in aXcelerate.
AX-12914 - An issue has been resolved where changes to contact fields were not being correctly logged in a contact note when updates occurred via HubSpot webhooks. Another issue has also been resolved where aXcelerate custom fields that have already been added as a HubSpot mapping would not correctly be disabled in the fields mapping UI.
AX-13029 - An issue has been resolved where HubSpot field mappings would appear duplicated in some accounts.
AX-13164 - An issue has been resolved where the date offset could be displayed as “NaN” in the Assessment Instance Schedule.
AX-13207 - An issue has been resolved that prevented students from submitting Online Assessments where an additional Multi Short Answer Response Area had been added to the final question.
AX-13220 - An issue has been resolved where equipment booking for the “Quick Add” workshop in the calendar does not work.
New Login Experience Updates
Our New Login Experience will be launched on Thursday the 26th of August, 2021 at approximately 1 pm AEST. Users will be logged out once the New Login Experience is released and will need to log back in using the new system. All of the New Login Experience improvements that have been listed in the release notes over the last few months will also become available after this time. To read more about the New Login Experience, please visit our help article.
AX-13015 - We have improved the recover password API endpoint so that users attempting to log in with the new login experience can use an email or mobile search to determine how they last logged in. For example, users who connected with Google will get an email telling them they connected with google and which organisations they are connected with.
AX-13106 - In order to support the new login experience, we have implemented a new feature with templates that will allow administrators to create or activate users for an entire class or workshop of students. The new template fields [User Login Access Link] and [User Login Access Link Text] will either send students to a page to create their user account, or give them a sign in link with a reminder of how they sign in, for example, "Sign in with Google (email@example.com)" or "Sign in with your mobile number (+614******22)". To use this feature when sending out templates, check the "Create, activate and invite Users" checkbox, which will become available with the new login experience.
AX-13110 - We have improved the error message for users who attempt to signup for a global account with an existing mobile or email address. The message will encourage them to log in instead and provide a link if they have forgotten their password.
AX-13202 - As part of security enhancements for the New Login Experience, we have removed the ability for users to change their password via the API. This endpoint will still work for existing users prior to migration to the new global login.
AX-13151 - We have added a reminder popup for users who sign up with mobile numbers to use the full international format (eg +61xxxxxxxxx)
AX-11736 - Reports are now available for Learning Plans. Learning Plan-related fields have been added to the Classes and Class Enrolments reports, while a separate Learning Module Enrolments report has been created.
AX-13097 - In Learning Plans, when the “This Element is complete when the Assessment is submitted” setting is enabled for an Assessment Learning Element, the Up Next widget will now be shown when submitting the assessment in the Learner Portal.
AX-12225 - Inactive qualifications are greyed out and cannot be selected when creating a new assessment plan.
AX-12236 - A new setting has been added to the Learner Portal system settings tab to ‘Require Emergency Contact Details’. If enabled, students are required to fill in valid emergency contact information when filling out their personal details in the Learner Portal and Learner App.
AX-12576 - More detailed categories have been added to the list of Learners shown when marking Online Assessments.
AX-12994 - A warning message has been added for when the 'Enrol all Learners booked on the selected E-Learning Activity into the Class' option is selected, to ensure that users do not select this option erroneously.
AX-13004 - Scorm packages in the Learner Portal are now ordered by status in ‘in progress', ‘not started’, 'completed’ order, then by ‘start date’, then by names in alphabetical order.
AX-13061 - Additional filter options have been added to the Organisation Optional ID reporting field for 'Has a value' and 'Has no value'.
AX-13081 - We have updated the help article link on our monthly Billable Learners email.
AX-13089 - Contacts that are shown when Marking Workshop Attendance are now searchable by Contact ID to help distinguish Contacts that share the same name.
AX-13132 - Some visual improvements have been made to the primary list of Assessments in the Assessment Management interface.
AX-13134 - Navigating to an assessment instance from the Class Matrix or an Assessment Enrolment will now direct the user to the Online Assessment Management page.
AX-13135 - Online Assessment Instances can now be activated and deactivated from the Assessment Management page.
AX-13088 - The 'Automatically generate Student Users' field present on the In-House booking page is now enabled by default if the Auto Generate Student Users setting for Workshops is turned on.
AX-13131 - We have added a new field “Qualification Client Tuition Fee” for Tasmanian enrolments which will be reported in the NAT00130 file and overrides any value derived from a linked finance model.
AX-12565 - An error message will now be displayed when attempting to delete a unit of competency while an enrolment is present.
AX-13128 - An issue has been resolved where an error with non-standard line breaks in contact custom field values was causing students to lose access to the student portal.
AX-12966 - We have fixed an issue where sometimes legacy automated tasks which send survey mailouts did not run successfully. Due to changes in our logging framework, going forward, these deprecated mailouts will continue to work and be marked as completed, but they will not be entered into the workshop log. Automated mailouts using our current workflow system will continue to show in the workshop log.
AX-12436 - An issue has been resolved where Workshop Booking details fields were not populating correctly in a multi-row table under "studentEnrollment".
AX-12959 - An issue has been resolved where the creation date filter on Workshop Reports was not showing duplicated instances correctly.
AX-12987 - An issue has been resolved that removed some special characters from Online Assessment questions.
AX-13012 - An issue has been resolved where students sometimes are not able to login to the Learner Portal due to bad characters against their user/contact record
AX-13014 - An issue has been resolved where the “Sync Dates/Assessors” options do not show up when moving students from an accredited workshop.
AX-13017 - An issue has been resolved where adding an "Other Assessment" to a workshop type allows you to add multiple of the same assessment.
AX-13019 - Various issues with the ‘Prevent learners from viewing the elements of locked Modules’ Learning Plan setting have been resolved.
AX-13055 - An issue has been resolved where assessment date offsets were not being correctly applied to an assessment that was created from an accredited workshop where date offset defaults were specified against the workshop type and being overridden upon workshop instance creation.
AX-13063 - An issue has been resolved where Virtual Classroom Links were not being saved during Workshop Creation or Duplication.
AX-13078 - An issue has been resolved that prevented Workshops attached to Learning Plan Classes from being displayed in the Learner Portal.
AX-13125 - An issue has been resolved where an assessment element in a Learning Plan did not get removed when the assessment is deleted
New Login Experience Updates
Over the past month, the New Login Experience has been available in our staging environment for testing. Many of our users have been familiarising themselves with the change, which has been extremely positive to see.
We have also received a lot of feedback on how the feature could be improved for all aXcelerate users, for which we must thank everyone involved. This has led to our team implementing numerous improvements, such as the ability to “Launch as Learner”.
As this is a change that affects every single user of aXcelerate, we want to ensure that the release is as smooth as possible, and as such, are providing an extra three weeks for clients to update their WordPress plugins to the latest version, as well as any API integrations that are still using the old endpoints.
The new activation date will be Monday the 23rd of August, 2021. We will provide more exact timing for the feature activation on the day by way of a message on the dashboard of administration users.
To read more about the New Login Experience, please visit our help article.
AX-13044 - As part of the new login experience, we will now have client branding on our login page. If the user navigates to your subdomain, the logo that will appear on the login form will be the logo you have set as your main system logo. This will also work for the signup page.
AX-12599 - An issue has been resolved where users logging in directly to the agent or client portal using the new login experience were getting redirected back to the portal even if a user record was not found.
AX-12746 - A new dashboard widget has been added for admin users to display the Billible Learners used by the account within the billing period. Access to this widget is available for users with the 'Master Settings' permission. For more information on Billable Learners and Licence Fees click here.
AX-12314 - A new Assessment Type setting has been added - 'Preserve Incorrect Responses'. This can be used with Build on Attempts to always preserve the student’s responses to the previous attempt when generating a new one, whether they were correct or not.
AX-12574 - The Build On Attempts Online Assessment setting will now only show incomplete questions to the Learners reattempting an assessment in the Learner Portal by default. Learners can adjust the filter to show all questions in the assessment instead or just those they got incorrect.
AX-12409 - An additional button to launch an assessment from the assessment overview in the Learner Portal has been added to make the navigation for Learners more clear.
AX-12840 - More editing options are now available when editing the description of a section in an Online Assessment.
AX-12948 - We have updated the eCAF integration for those clients who enrol students under the age of 18. Previously, the system reported all under 18-year-olds to eCAF as requiring parental consent. Administrators can now select the under 18 status of their students on the enrolment status update screen. They have 2 options, which will then pass across when generating the eCAF from aXcelerate: Parental consent required, or Student classified as independent
AX-12956 - 'Key Student Status Date-Time' has been added as a display field to the Workshop Bookings report to show the time that a booking status was made for an enrolment.
AX-13016 - TCSI has advised that they will switch off the HEIMS CHESSN web service in August 2021. Going forward all CHESSNs will be allocated by TCSI. In line with this, we have removed our integration with this web service, which was formally used to allocate CHESSNs. Your client credentials for this web service have also been removed from our system as part of this update.
AX-13096 - The permissions required to book students into in-house workshops have been updated. Users now required 'Workshop - View' and 'Enrolment - Add' which aligns with public workshop enrolment permissions. Formerly 'Workshop - View' and 'Workshop - Add' permissions were required.
AX-12768 - The ability to add display internal unit outcomes on a statement of attainment has been added to Certificate Templates. This can be included by selecting a Unit Table in a Certificate Template and enabling ‘Display Internal Outcomes’.
AX-12827 - Additional editing options have been added to the Workshop details fields including Short Description & Introduction.
AX-13066 - The loading times for the Learning Plan Authoring page have been significantly reduced for clients with a high number of Qualifications.
AX-13013 - An issue has been resolved where the ‘Default Course Overview Tab’ Learner Portal setting did not apply to accredited workshops with a Learning Plan.
AX-12999 - An issue has been resolved where an Online Assessment attempt could occasionally appear to be finalised, despite not actually being finalised.
AX-12544 - An issue has been resolved where the USI connection was reset for linked client accounts when a new primary account was nominated.
AX-12793 - Certificate template border styles Groove, Ridge, Outset and Insert have been marked as deprecated as they are indistinguishable from the Solid option when using a black border. Existing certificates that use these border styles will continue to work as before. The certificate template interface has been standardised between portrait and landscape orientations to take advantage of wider screens.
AX-12941 - An issue has been resolved where the Bulk Update Assessment Details tool was not taking into account daylight savings offsets when saving dates.
AX-12970 - An issue has been resolved where deactivating a custom field that has already been mapped to a HubSpot property will prevent subsequent mappings from correctly displaying on the Contacts field mapping interface.
AX-13047 - An issue has been resolved that was occasionally causing errors when trying to access the Canvas page to import Canvas Courses.
New Login Experience Updates
aXcelerate's new login experience is currently enabled in the Staging environment. We encourage all users to familiarise themselves with the new process before the changes become part of the live environment on the 1st of August. We have recently made many improvements to the process and will continue to do so after it has been released based on user feedback. For more information on these changes, please refer to our New Login Experience Help Guide.
AX-12905 - As part of the New Login Experience, we have added an easy way for administrators to launch into the Learner Portal AS the Learner. From the contact record (or user record) of a user with a Learner role, there is a new action to "Launch as Learner" - clicking this will open the student portal as the student. There is also a new permission for this, "Launch as Learner". Users with the user management permission will automatically have this permission on release. A system contact note will be recorded against the Learner's contact record for tracking purposes. Click here for more information on this feature.
AX-12957 - After this release, all user traffic will be redirected from admin.axcelerate.com.au to the application's new home at app.axcelerate.com. For clients using subdomains, those will continue to work at your-subdomain.app.axcelerate. com . APIs will not be affected at this point but we recommend that all clients who have integrated with our APIs immediately change to point to the new domain.
AX-12868 - We improved the New Login Experience by ensuring it always redirected to the main admin portal on initial login, and also fixed the reset link to completely log out anyone who attempts to log in without correctly linking up a user.
AX-12989 - We have now added a verify password input field to minimise the chances of a new user mistyping the password that they signed up with.
AX-12986 - Users are now able to create both an account linked to an email and a Google-linked account with the same email.
AX-12906 - We have improved the new Applications Register (found in System Settings -> Web & Other Integrations) so that apps assigned to client accounts can only be used by users within their account.
AX-12951 - An issue has been resolved where a user who signed up for a new global login account was being returned to the signup page if they entered an incorrect password at the last step.
AX-12887 - An issue has been resolved where users were not able to update the mobile number linked to their Global User Account.
AX-12996 - We have Improved the new account signup page to automatically format Australian mobile numbers to the proper international format required by the form.
AX-12873 - We have improved the error message if a user clicks on an invite link a second time.
Learning Plans Updates
AX-12547 - A new Learning Element setting has been added for Online Assessments that allows submitted assessments to count as Completed towards Module and Unit completion and allows access to any Elements that have that Element as a prerequisite.
AX-12703 - A new Learning Element type has been added - Divider. This can be used to visually separate Learning Elements within a Module.
AX-12702 - A new setting is available for Heading Elements in a Learning Plan to 'Create a custom Heading'. This disables the use of the typical Heading and Subline format and allows for more extensive editing options.
AX-12148 - A message is now shown in the authoring interface to explain why prerequisites cannot be added to a Learning Element.
AX-12384 - When students are enrolled into a single class, the Learner Portal Dashboard will now show the progress of the Learning Plan rather than unit completion progress.
AX-12434 - Non-interactable Learning Elements (Resources, Content, Headers) are now hidden by default on the enrolment status page of a student.
AX-12627 - The creation date of a Learning Plan is now shown in the Authoring area to help differentiate between plans with the same name.
AX-12899 - An issue has been resolved that allowed students to start locked assessments with incomplete prerequisites.
AX-12991 - A new Learner Portal System Setting has been added - Show the ‘Up Next' widget. This controls the appearance of the 'Up Next’ preview widget when viewing a Learning Plan or after completing an Assessment or Lesson in the Learner Portal.
AX-12988 - An issue has been resolved that prevented advanced options for tables in Content elements from being saved.
AX-12582 - An issue has been resolved that caused links in a Content element to default to opening in the current window, even when set to open in a new window.
AX-12467 - Some performance improvements have been made to make the Learning Plans authoring page load faster.
What we're working on:
- Better support for rolling enrolments
- Reporting capabilities & Workflow triggers
- Various improvements based on user feedback
AX-12785 - The course/enrolments endpoint now allows users to have better control over the number of records returned by using the new parameters 'limit' and 'offset'. 'Limit' will determine the number of results returned while 'offset' will set a number of the first values returned to be ignored. In the following release (August 11th) this endpoint will be changed to only return 500 records by default. For API calls that need to return more than 500 results, the limit parameter will need to be updated to define the number of records needed.
AX-12805 - We have added the ability for learners to view recent assessment feedback in the assessment overview section in the Learner Portal.
AX-12806 - The 'Hide previous attempt's feedback' setting is now available for all assessment types.
AX-12896 - Optional ID is now available against Organisations and can be used in organisation reports as a filter and display field.
AX-12969 - The account renewal date is now displayed in the account statistics tab of the system settings.
AX-12990 - Contact custom fields have now been added to the "Invoice line Items" and "Credit Note Line Items" Warehoused reports.
AX-12903 - A new report called Class Enrolments Invoicing has been created. This report specifically targets invoices relating to tuition for class enrolments. This report will also provide financial data for enrolments where there is expected revenue that is not yet invoiced.
AX-12761 - Prepatory changes have been made to the USI system to support USI version 4. This task will not yet affect the interface or the behavior of the USI integration for the time being. Another update will be provided when the integration is enabled in the live environment for all accounts.
AX-12787 - When using the Set all Competency Statuses page to bulk-set unit enrolment outcomes for a student on a WA/RAPT class, the unit cost will no longer be calculated automatically unless a finance model has been assigned to the enrolment to prevent costs being calculated as $0.
AX-12886 - An issue has been resolved where unit names would sometimes display '&' symbols incorrectly in the qualifications area.
AX-12605 - An issue has been resolved where the Payment Plan Amount Total template field was not populating for all students when generating the template against the class matrix.
AX-12731 - An issue has been resolved where cancelled workshops were still displayed in the Learner Portal calendar.
AX-12828 - An issue has been resolved where adding multiple files to an organisation note could cause the submit button to be hidden.
AX-12829 - An issue has been resolved where the link to the organisation details page in the Contact Note section on the Contact View page was not working correctly.
AX-12882 - An issue has been resolved where warnings were incorrectly showing on the class enrolment page when the enrolment was automatically completed on the same day that the enrolment commenced and had a certificate issued.
New Login Experience Updates
aXcelerate's new login experience is now available in the Staging environment. We encourage all users to familiarise themselves with the new process before the changes become part of the live environment on the 1st of August. We will continue to make improvements to this process after it is released based on user feedback. For more information on these changes, please refer to our New Login Experience Help Guide.
AX-12769 - This change will only be seen once we enable the new login experience in production. For now, the update will be visible in staging. We have made a few changes to the 'generate global account invite' function on the edit user page. Now when unlinking a user, administrators will have the option of also generating a new login invite email at the same time. Sending an invite will be required if unlinking your own login, to help prevent users from accidentally removing their own access.
Learning Plans Updates
AX-11922 - Users can now update Learning Plan enrolments for a class in bulk. The bulk actions available are cancelling and deleting Module enrolments, locking and unlocking Module enrolments, and enrolling students into Modules.
AX-12175 - Clients using Learning Plans can now choose whether to include the learning plan when duplicating a class.
AX-12937 - An issue has been resolved where in specific scenarios E-Learning in a Learning Plan could display the wrong status.
What we're working on:
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfill prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on user feedback
AX-8848 - A new 'Eway Rapid Add Surcharge' flag has been added which will cause surcharges to apply to payments made through the eWay Rapid Integration. Payments made via the WordPress plugin, Invoice Management area, public payment page, Learner Portal, and Token payments have been updated to add a surcharge if this setting is enabled AND if there is a surcharge set in the Web & Other Integrations tab of the system settings. Learner-facing UIs have also been updated to display surcharge details.
AX-12133 - When printing a Student Record in Online Assessments, the Assessment Summary can now also be appended.
AX-12535 - The Contact Select modal used for creating class enrolments has been updated to allow the creation of new contacts and for multiple contacts to be selected for enrolment.
AX-12774 - The Learner assessment declaration and signature styles in the Learner Portal have been updated to be Dark-Mode compatible.
AX-12800 - The user/changePassword API will return an appropriate error message if you attempt to change the password of a user connected with Google, Facebook, or any other custom identity provider.
AX-12804 - An issue has been resolved where workshop enrolments that were moved would not appear in the Learner Portal.
AX-12871 - An issue has been resolved where students could enter spaces to satisfy the character limit against a Multi Short Answer question.
New Login Experience
aXcelerate’s login experience will be changing in July and all users will need to create a new ‘Global Account’. As part of these changes, the user creation and registration process will also be changing with aXcelerate no longer automatically generating and emailing passwords. Going forward, users will be invited to create their own accounts with their own passwords, or create their account using their Apple, Facebook, or Google accounts. These changes will also have an impact on our /user/ API endpoints and any clients with custom integrations will need to support these changes in their integration.
For more information on these changes, please refer to our New Login Experience Help Guide.
AX-12357 - We have created a new HubSpot sync tool for synchronizing individual fields between aXcelerate and HubSpot. Additionally, all configuration and import pages for the HubSpot integration have been combined into a single area, which is now only accessible via the Configure button in the HubSpot Integration section of the Web & Other Integrations tab of System Settings (previously these were accessible from the Marketing menu). See the HubSpot help article for more information.
AX-12518 - A new template field has been added for [Eway Receipt Number] which will work for templates for invoices that have been paid through eWay.
AX-12310 - Unit enrolments with NR outcomes will no longer be matched by the auto contract reconciliation tool.
AX-12571 - An issue has been resolved where names on assessment feedback & notes in the Learner Portal did not match the names displayed in the admin interface.
AX-12649 - Clients can now set whether E-Learning updates linked unit commencement or completion at the E-learning course level. Previously, this setting was only available at a system level.
AX-12682 - You are now able to provide a Version Number for Qualifications to help track the changes to the structure of a Qualification made by TGA.
AX-12722 - The ability for Learners to provide feedback through the Learner Portal can now be controlled via System Settings.
AX-12727 - A new multi-row template field has been added for [Organisation Key Contact] which will display the key contacts of the organisation linked to the recipient's contact profile.
AX-12776 - Some improvements have been made to the certificate validation page:
- Surname is now a mandatory field for privacy purposes
- Students with no surname will still be able to select the "No Surname" checkbox
- The validation result will now show the "Date of Completion" instead of "Date of Issuance"
AX-12795 - Assessment Types can now be changed against Assessments that are still saved as a Draft.
AX-12202 - Improvements have been made to the information recorded in a Student's finance records when issuing a refund for Ezypay or eWay.
AX-12843 - This is an important update for all clients using Single Sign-on (SSO). The contact details (name, email, optional ID) for your SSO users will no longer update on login. We found this was causing more problems for clients than it was solving. From now on, the SSO feature will use the name and email information from Active Directory (or your chosen Identity Provider) if it needs to initially provision the contact, however, the system will no longer lock down those fields or update them when the user logs in.
Active Directory SSO will still update user roles for those clients using group claims.
AX-12623 - We have relabelled the dropdown for VSL unit of study status code (E355) to closer match the TCSI guidelines.
- 1 is now "Withdrew" - as TCSI guidelines state that all withdrawals should be reported, both before and after the census.
- 4 is now "Not started, in progress or status not yet determined" - A briefer but equivalent version of their label.
- The extra "0" status which prevents the UoS from being included in the TCSI reports is now: "Do NOT Report for VSL/Student not eligible for VSL". This is to improve clarity for VSL clients and users that they must report all eligible students to TCSI, include FFS students.
AX-12797 - We have updated the user create and update API endpoints. These endpoints will no longer allow calls to update or set a user's password. Further, the update endpoint will not allow changing a user's username or passwordChangeAtNextLogin. These changes will only take effect in July once we move to our new login experience.
AX-12798 - The GET user API call includes a "migrated" return parameter which will be true for users who have migrated to the new login experience, and false otherwise.
AX-12820 - A new Applications Register has been added to the system settings (Web & Other Integrations). This feature has been created to allow external applications to integrate with the new login experience. Clients who have built such applications, e.g. their own student portals, must register them here with a URL to allow a redirect from the user creation/login. This feature greatly enhances security around the new login experience.
All clients using their own student portals or our Wordpress plugin will need to register their application domain in their system settings in order to work with the new authentication mechanism coming in July.
Further, clients will be able to specify one domain as their “Learner Portal” and all student user logins and links willl be redirect to their custom portal.
More information will be announced about these changes soon.
AX-12684 - The error message has been improved for when a non-root admin account access token is used for the Canvas Integration.
AX-12772 - System Users that are enrolled in Online Assessments can now no longer be deleted to prevent issues caused by this.
AX-12823 - The staging client and agent portals, which were unavailable while we conducted internal testing and changes, are now accessible to all clients for their own testing. Please note that the URLs have also changed. The new URLs for these portals in staging are now:
Learning Plans Updates
AX-9824 - Standalone (not linked to a class or workshop) E-Learning and Online Assessments can now be accessed from their own tabs on the Learner Portal dashboard. This change was made to support the removal of the Learning To Do and Assessment To Do tabs from the dashboard when enrolled in a class with a Learning Plan.
AX-12716 - When authoring a Learning Plan, date scheduling rules for Plan Modules and Elements are now edited independently of the rest of the Plan. This is to prevent issues that could occur when the plan was auto-saved.
AX-12847 - An issue has been resolved where accessing a Learning Element by using the ‘Up Next’ tool in the Learner Portal could cause an error. This would only occur in Learning Plans attached to Accredited Workshops.
AX-12383 - An issue has been resolved where navigating to a Learning Plan Module in the Learner Portal could prevent the page from being refreshed.
AX-12809 - An issue has been resolved where very large Modules could cause visual issues when authoring a Plan.
What we're working on:
- Bulk Enrolling/Updating Learning Plan Modules
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfill prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on your feedback
AX-12826 - An issue has been resolved where two workshop types have the exact same name and are not selectable throughout the system. Although, it is still recommended that each workshop type has a unique name to avoid similar issues in the future.
AX-7878 - When bulk duplicating workshops with complex dates and choosing a specific room for one or more instances, any rooms recorded against complex dates on the base workshop instance will not be duplicated for those instances.
AX-12143 - An issue was resolved where HubSpot changelogs were not added for automatic webhook updates.
AX-12354 - An issue was resolved where refreshing the page after successfully updating an EzyPay subscription payment method would show an error message.
AX-12519 - An issue has been resolved where deactivated billable items were appearing on the Workshop Type page.
AX-12593 - We have improved the contact merge duplicates tool to simplify merging USI details by combining USI, exemption code, and USI creation data into a single option for each contact.
AX-12672 - Cancelling Online Assessments now requires the Assessments Submissions - Update permission. Previously this would use the Assessment Submissions - Delete permission.
AX-12693 - An issue has been resolved that prevented the removal of all Class Assessors from a class.
AX-12706 - An issue has been resolved where invoice-related template fields were not being correctly populated when saving a template PDF to the student’s portfolio
AX-12709 - An issue has been resolved that prevented media from being embedded into the Learner Portal welcome message.
AX-12741 - An issue was resolved where RAPT enrolment reports were not showing the correct unit fee when a cap is applied.
AX-12750 - An issue has been resolved where the Group Latest Actual/Expected Completion Date filters on the Class Enrolment Groups - Warehoused report were not filtering on the latest date of the group as expected.
AX-12818 - An issue has been resolved where adding an extra response area to a Multi Short Answer Question after publishing could prevent students from saving their answers.
AX-12736 - External and SCORM type eLearning no longer automatically set the activity end date/access end date to the date it was completed by the Learner. Access to completed eLearning can still be controlled with the ‘Launch Completed Learning' setting in the Learner Portal settings.
AX-12027 - The Bulk Update Assessment Details 'Enrol & Cancel' tab has been renamed to 'Enrolments' and now has 'Delete' available as an action.
AX-12360 - The list of Units in the Add New Student Activity modal will now be ordered alphabetically by Unit Code.
AX-12457 - The Unit list on the Qualification View page will now order by Module Name, then Type (Core, Elective, Out of Scope), and then by the Unit Code. Previously Unit Code was not included in the ordering process.
AX-12621 - Additional tools are now available when embedding content into Online Assessments. Users can now set the orientation of media they embed into an assessment - Landscape, Portrait or a custom size.
AX-12570 - We have removed the password field when approving a new invoice for an in-house workshop. This page has also been updated to require the "Finance - Add" permission.
AX-12622 - To improve system performance and clarity we will be sending out the monthly billable learner number report to each account's administrator email on the 2nd day of the month instead of the first. This is because the report uses cached data from the day before and running this on the 2nd will mean the report better reflects the numbers for the current month.
AX-12712 - The 'Client Forums' link in the help menu has been changed to direct to the aXcelerate website that gives more up-to-date Client Forum information. A link to enrol in Live Webinars has also been added.
AX-12577 - The statistics page in the system settings will now separately show the maximum billable learners for the annual billing cycle when close to the anniversary date.
AX-12659 - The bulk duplicate workshop tool will now display warnings for potential issues with the assessments on the linked class to help prevent instances where assessments are not correctly added to duplicated accredited workshops.
Learning Plans Updates
AX-12275 - Learning Plans can now be removed from existing classes. This will remove the plan and any module enrolments for students in that plan in the class. Enrolments in individual elements, such as E-Learning or assessments, will not be affected.
AX-12325 - Learning Module enrolments are now prevented from having an end date before the start date when updating from the Enrolment Status page.
AX-12539 - Unit dates in classes that are part of a Learning Plan will now not be changed during enrolment if the Learning Elements linked to the unit (and the Module that the elements are part of) do not have any scheduled dates.
AX-12531 - An issue has been resolved where scheduling dates against a Learning Element and not including a time would cause the time against any dates to be set to the time of enrolment, rather than the default 12 AM.
AX-12614 - An issue has been resolved with Learning Plans where adding a new element to an existing module was reverting completed students enrolled in that module to an in-progress state, even though they weren't enrolled in that new element.
What we're working on:
- Bulk Enrolling/Updating Learning Plan Modules
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfill prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on your feedback
AX-11318 - An issue has been resolved in the new learner portal where students could submit standard assessments attached to units that they already had a finalised result in
AX-12019 - An issue has been resolved where workshop types would appear in the ‘assessment plans’ class creation dropdown
AX-12354 - An issue has been resolved where refreshing the page after successfully updating an EzyPay subscription payment method, an error message will be shown.
AX-12460 - For clients with multiple HubSpot pipelines, aXcelerate will now allow mapping to the first pipeline according to the order defined in HubSpot. The stages within the pipeline are now also ordered in accordance with the ordering defined in HubSpot.
AX-12520 - Qualification Modules are now shown in the Learner Portal when the enrolment is in an accredited workshop.
AX-12543 - An issue was resolved where the export as CSV button was not showing when warehoused reports exceeded the displayable limit.
AX-12679 - The “No response entered” placeholder text has been removed from Multi-Short Answer questions when printing blank assessments.
AX-11625 - Finance Codes will now be applied to invoices and credit notes generated through Partner Fee Reports if the associated workshop or class has a Finance Code. The ability to Include GST for Partner Certificate Fees is also now available. The 'Default Partner Certificate Fee GST' setting on the Additional Options tab of the system settings allows you to choose whether GST is included by default. The default option for this setting is to not include GST.
AX-11919 - Performance improvements have been made when fetching student enrolments in the Online Assessment Marking and Management areas.
AX-12302 - Contact reports improvement. A new filter has been added (“USI Number”) that will enable a user to filter reports on whether a student has a USI number set against their contact record.
AX-12342 - A check has been added for first name, surname, and date of birth before submitting a USI in the Learner Portal. USI validation errors in the Learner Portal also now contain details on which field(s) are incorrect.
AX-12402 - The UI for processing refunds via payment gateways has been improved. The refund option is now available in a dropdown menu under the 'Refund' tab.
AX-12465 - The option to quickly switch between courses has been added to the Learner Portal
AX-12536 - The text that is shown when hovering over an assessment in the class enrolment area has been changed from the assessment instance’s name to the assessment’s name.
AX-12552 - A hyperlink to the Workshop booking status log has been added to Workshop records displayed on the Contact View page.
AX-12553 - A new column (Workshop Location) has been added to Participation Record on the Contact View Page.
AX-12554 - The option to send a Template directly to Venue Contacts with an email address from a Workshop is now available.
AX-12594 - The Student Assessment Results page has been updated to prevent users from setting the Access End Date to be before the Access Start Date.
AX-12528 - SQID has been removed from the list of Payment Gateways in System Settings.
AX-12529 - We have added an additional option to our Moodle integration where you can now specify if Moodle users are created with their aXcelerate username or aXcelerate OptionalID as their Moodle username. This will only be available if you have specified an additional authentication method for your Moodle integration.
Learning Plans Updates
AX-12177 - A legend has been added to the Enrolment Update page to explain the colour system used when updating Learning Plan dates and times.
AX-12179 - Learning Module Enrolments can now be deleted when updating a student's enrolment. Note that this will not delete the student's enrolment in any Learning Elements attached to that module.
AX-12305 - Performance improvements have been made to loading classes with Learning Plans in the Learner Portal.
AX-12511 - Users can now bulk set Learning Plan Module dates for enrolments in a class.
AX-12537 - Assessments that are part of a Learning Plan will now have assessment results displayed when viewing a learner's enrolment.
AX-12513 - An issue has been resolved where booking students into an Accredited Workshop with a linked class that has a Learning Plan would not enrol the student into the Plan Modules. This also now applies when booking students via the API or through Online Enrolments.
What we're working on:
- Bulk Enrolling/Updating Learning Plan Modules
- Better support for rolling enrolments
- Allowing 'Submitted' Assessments to fulfil prerequisites
- Reporting capabilities & Workflow triggers
- Various improvements based on your feedback
AX-12183 - An issue has been resolved where assessments would show the incorrect icon/status in the learner portal.
AX-12395 - An issue has been resolved where a mismatch in contact domain was causing duplicate contacts to be created via the in-house workshop booking form. Now contacts from outside of the workshop's domain will be assigned the workshop's domain if they are matched based on the specified match criteria.
AX-12435 - An issue has been resolved where resources were unable to be updated without creating a new version.
AX-12524 - An issue has been resolved where Student Signatures taken when assessing via the Trainer App would not be visible in the Assessment Summary.
AX-12542 - We have resolved an issue where rare instances of invalid E-Learning activities would prevent the Bulk Enrol Contacts feature from correctly loading instances.
AX-12586 - An issue has been resolved where inactive trainer users prevented the enrolment of assessments.
AX-12589 - An issue has been resolved where the organisations API endpoint would not return the correct error message when the web service user lacks organisation view permissions. Another issue has also been resolved where adding a contact note or clicking cancel on the contact note dialog would cause a page error under certain conditions
AX-11899 - Access codes can now be set for Recording Links in Virtual Classrooms. This access code will be shown to students when accessing Recordings through the Learner Portal.
AX-12211 - The function that allows users in a "multi-RTO" account to link users together has changed. It now uses a token that a user can only create for themself. That token can be copied and pasted into the same form when logged in as a different user.
AX-12267 - Users without the Assessments Add and Assessments Update permissions will no longer be able to access the Create Assessment form and Assessment Authoring area, respectively.
AX-12303 - We have addressed an issue where a contact's identification documentation data (such as driver's license number, passport number), collected solely for the purpose of creating a USI, was still stored even for contacts with a verified USI. Note that this is only an internal improvement. This identification data was not accessible to users if the contact already had a verified USI. As part of this release, we will also be removing any USI identification data that was added more than 6 months ago. This is to align with security policies of not retaining this identification data longer than necessary and will not change any of the information available against a student's contact profile.
AX-12448 - Assessors can now navigate to a student’s Contact Profile from the Assessment Marking page by clicking on the student’s name.
AX-12453 - The Ezypay integration details have been moved up on the Web & Other Integrations tab of the System Settings to be directly below the Payment Gateway settings.
AX-12491 - A legacy workaround was removed from our create contact API endpoint. This change should only affect a single client who we have been in communication with about this change.
AX-11882 - We updated Skills TAS AVETMISS reports to properly reflect the requirements when reporting students with a completion date outside of the reporting period.
AX-12393 - We have changed the terminology of ‘Active Learner’ to ‘Billable Learner’.
AX-12486 - We have made improvements to our internal cookies to make them more secure and added a popup that will alert users who have multiple tabs open if they log out in another tab.
AX-12283 - Logging Framework Updates:
- The ability to add a comment against a workshop log entry had been removed due to compatibility with a new logging framework that has been implemented. This feature did not log the user who left the comment which could lead to confusion, so we now recommend entering a regular workshop note instead.
- The reporting field “Workshop has Log Message Containing” has been deprecated due to an upgrade to the underlying logging framework and will be removed in the future. As part of the new framework, workshop logs can now be searched directly from the workshop log page.
- We have also fixed a minor typo in the hover tip for satisfactory status learning elements within the class matrix.
AX-12317 - Accredited Enrolment Updates
- Enrolment Date is now available when booking a student into a class via the bulk enrolment dialog from the contact profile and via the regular booking form. This field still defaults to the current date to preserve the existing logic.
- The “Do Not Report AVETMISS” checkbox is now available in all parts of the system where accredited booking details can be selected.
- Credit transfer checks will now be performed when confirming tentative enrolments, which includes booking contacts on a class via the bulk enrol dialog from the contact profile as this tentatively enrols contacts prior to confirming details. This check will look at all previous unit enrolments in the system for that student and suggest a CT initial outcome where applicable.
AX-12050 - Assessment Mapping Review Updates
- Added status labels against mapped unit assessments in the Mapping Review
- Added new unit assessment filters in the Mapping Review; you will now be able to bulk filter assessments based on status (PUBLISHED, ARCHIVED, DRAFT) - Note this does not affect the export functionality. It is recommended to use assessment plans to filter out assessment mappings.
- Resolved an issue in the Mapping Review where Qualifications streams did not display the correct associated assessment plans.
Please see the Assessment Mapping Review help article for further information
Learning Plans Updates
AX-12020 - Learning Plans can now be created which use the Qualification as a structure for the Plan content. When using this creation mode, a module will be added for each unit in the Qualification. These modules can be deleted or re-ordered in the Authoring process.
AX-12337 - A message has been added to the Learner Portal for when there are no assessment results available in a student’s learning plan
AX-12496 - Administrators can now view the time set for the various dates against a student’s Learning Plan when updating their enrolment. These times can be overridden in the same way as the dates.
AX-12509 - Optional E-Learning or Assessments within a Learning Plan that are not yet complete will no longer block related units from being automatically marked competent.
AX-12347 - Content, Heading, and Resources can no longer be used as Prerequisites for Elements in Learning Plans.
AX-12382 - An issue has been resolved where a student’s Commencement and Completion time for a module would be incorrectly set to midnight.
AX-12114 - An issue has been resolved where the Moodle Gradebook table would deform if large feedback was provided.
AX-12318 - An issue has been resolved where the assessment count is including hidden online assessments in Learner Portal.
AX-12334 - An issue has been resolved where it does not show a clear error message in Assessment Management if the time zone is not set in the account.
AX-12350 - An issue has been resolved where “null” appears on the Assessment Marking page when a student has no surname or first name.
AX-12423 -An issue has been resolved where users using the ‘enter’ key when setting learner portal images would instead delete them.
AX-12432 - An issue has been resolved where the imported Xero payment date was showing as "Invalid Date" in Safari
AX-12438 - An issue has been resolved where clients with eCAF records connected to improperly set up VSL classes or enrolments were receiving errors while attempting to list or search eCAF records.
AX-12444 - An issue in the Items List Sales report has been resolved where only the first item in each invoice was being returned in the results.
AX-12477 - An issue has been resolved where class enrolment send survey automated tasks were not correctly defaulting the from address as the API user. This was causing email delivery issues for clients with custom SMTP settings.
AX-12522 - An issue has been resolved that was causing the 'Client Resource Fee' and 'Client Tuition Fee' fields to be set to $0 when updating a class enrolment via the API.
AX-12158 - Feedback provided by learners on Learning Plan Modules can now be viewed using the Learning Plan Feedback view mode in the class matrix.
AX-12336 - Content Learning Elements now no longer require a title to be added to a Learning Plan Module.
AX-12476 - New module scheduling rules are available. The Module Start Date can now be offset using the Module Commencement Date. The Module End Date can now be offset using the Module Completion Date.
AX-12088 - An issue has been resolved where an Archived learning plan could be modified.
AX-12373 - An intermittent issue has been resolved where the Add Element button in a Learning Plan would occasionally not work.
AX-12424 - A display issue with the Learning Plan Module status and access date in the Learner Portal has been resolved.
AX-11832 - Some minor display changes have been made in the Learning Plans authoring area.
AX-11975 - Online Assessment Related fields have been added to the Template Builder. These fields include: Due Date, Overview Available, Access Start Date, Access End Date, Assessment Type, Assessment Name, Assessors, Assessment Status, Assessment Mark, Submitted Date, Total Time Taken, Assessment Assessor Feedback, and Attempt history.
AX-9547 -You can now specify an authentication method for contacts enrolled into Moodle (such as 'SAML'). Currently, all contacts enrolled from aXcelerate are created in Moodle with the authentication method of 'aXcelerate'. If using another authentication method, those students will not be able to launch into Moodle from with aXcelerate's learner portal.
AX-12315 - When deactivating a Trainer User, if the Trainer is still active in the Trainers list, a message will show with a link to deactivate the Trainer. When deactivating a Trainer in the Trainers list, if the user is still active, a message will show with a link to deactivate the Trainer User.
AX-12316 - The finance view permission will also no longer be required for a user to access the finance summary page (group view, ledger view, outstanding items) against their own contact record. This applies only to their own contact page. All other contacts' finance summary, including those in their same organisation, will be unavailable without the finance view permission. For clients using the third-party providers feature, partners no longer need the finance view permission to review partner fee reports. We recommend removing this permission from partner roles.
AX-11054 - An issue in report results was resolved where the "export as CSV" button that shows when the page results exceed the limit was not responsive.
AX-12124 - An issue has been resolved where long Qualifcaition or Stream names would overflow in the legacy assessment area.
AX-12226 - An issue has been resolved where units under Qualification Streams wouldn't appear under assessment mapping.
AX-12247 - An issue has been resolved where the “Valid” status was not showing correctly in the student table on the Canvas Enrolments page.
AX-12322 - An issue has been resolved where Xero clients with no Xero account "Reporting Code" would not be able to access the aXcelerate finance code import tool.
AX-12335 - An issue has been resolved where online Assessment response areas contained in a table would be deleted when changing the question type from 'multi-short answer' to 'fill in the blanks' and vice versa.
AX-12351 - An issue has been resolved where the Assessment Overview page would appear for a second when clicking on the 'Mark' button to go to the marking page.
AX-12452 - An issue has been resolved where the value of date fields in certain areas of the system would overlap their container.
AX-12190 - Manually locking an in-progress Learning Plan module will now not open the next module unless the learning plan is set to allow any order.
AX-12241 - Training-related resources linked to units are now filtered using Learning Plan access rules in the Learner Portal.
AX-12262 - An issue has been resolved where the Remove button next to a Learning Plan Element would not be visible if the name of a Prerequisite Element was too long.
AX-12385 - An issue has been resolved with learning plans where sometimes SCORM courses were not properly triggering unit completions.
AX-12074 - Some new template fields have been added for class enrolments:
- Total Available Credit Points: Each unit has an optional Credit Points field that assigns a weighting to that unit. This template field will show the total number of credit points available for that class enrolment.
- Total Achieved Credit Points: Show the sum of all credit points the student has achieved in their class enrolment. This will be a total of all credit points against all units that the student has completed with a competent outcome.
- Total Available Units: Show the total number of units offered against a class a student is enrolled in.
- Total Completed Units: Show the total number of units the student has completed with a competent outcome.
AX-12163 - We have improved the API endpoint of /contact/enrolments/ to return multiple enrolment types when the type is specified as a comma-delimited list.
AX-12167 - The ‘Sync Unit of Competency Dates’ option has been made accessible via the 'course/enrol' API endpoint.
AX-12185 - Resource groups are now ordered alphabetically in the Learner Portal.
AX-12266 - A new setting has been added for QTI Assessment Types - “Never Show Correct Responses”. When this setting is enabled, students will never able to see the correct answer when viewing their results for any assessment using this type in the New Learner Portal.
AX-12328 - VET Student Loan providers will now be able to set different delivery locations (campuses) against unit of study enrolments.
AX-12372 - Improvements have been made to the Online Assessments dashboard widget. In addition to viewing assessment enrolments that have been assigned to them to mark, assessors can now view all enrolments that require marking or filter them down to a specific assessor.
AX-11985 - The 'Lesson' base assessment type is now enabled for all clients using Online Assessments.
AX-12285 - The deprecated Custom Fonts option on the Certificate Template builder has been removed from the interface.
AX-12309 - A ‘Beta’ label has been added to items in the navigation menu that are currently available for beta testing including the recently released Learning Plans feature.
AX-12403 - The Transactions - Warehoused report now contains more fields and filters relating to the payer contact.
AX-12260 - The Online Assessment reports have been updated to include some custom fields relating to the student contact or the related accredited enrolment.
AX-11242 - An issue has been resolved fixed an issue where legacy usernames with invalid characters were causing an issue when connecting via online assessments.
AX-11898 - An issue has been resolved where clients who have had the Online Assessment feature switched off were sometimes having access issues when using the new learner portal.
AX-12110 - The invoices displayed on a student's class enrolment page are now sorted by the invoice date.
AX-12194 - When selecting EzyPay as your payment gateway, the 'Internet Payment Gateway Merchant Details' section will now be hidden as Ezypay has its own section for entering account credentials.
AX-12239 - An issue has been resolved in the TCSI dialog boxes where clicking the top close button was causing the dialog to reposition itself into the middle of the screen rather than close.
AX-12276 - An issue has been resolved where an Online Assessment attempt could be displayed in the learner portal while not available against the enrolment.
AX-12287 - An issue has been resolved where Payment Plan template fields would not be correctly populated when saving a template to a student's portfolio under certain circumstances.
AX-12315 - Deactivated users will now not appear in the 'Trainer' dropdown menu when recording result for standard assessments.
AX-12180 - Learning Plan Modules can now be deleted when authoring a Learning Plan in Live Edit mode. All Enrolments and Elements for a Module must be removed before the Module can be deleted.
AX-12138 - A cancelled enrolment linked to a Learning Plan will be ignored when checking for prerequisite or other access rules set against the plan.
AX-12082 - We have improved the TCSI integration to support deleting. Users with the relevant delete permission will be able to delete records in TCSI, but only if the record is linked to an aXcelerate record. The user will be able to navigate to the undesirable record and then click the delete icon next to the "Update TCSI" button.
AX-12141 - We have added new reporting fields and filters for a contact’s Hubspot reference: “Hubspot External Reference” (display field) and “Has Hubspot External Reference” (filter and display) to the “Contact Details - Warehoused” report.
AX-12153 - Learners can now provide feedback against Learning Plan Modules they have completed.
AX-12169 - We have now enforced the date format YYYY-MM-DD for the Upload Booking Spreadsheet feature for in-house workshops to prevent the possibility of the month and day values being flipped. We have also updated the Booking Spreadsheet template file to add custom YYYY-MM-DD formatting to the first 100 rows of the Date of Birth column (the maximum allowed by the import tool) instead of only formatting rows based on the expected student count for the workshop to avoid date formatting inconsistency.
AX-12023 - HTML and special characters have been removed from the opportunity column text Follow-up Tasks.
AX-12048 - “JobKeeper” and “JobSeeker” concession codes have been added for WA RAPT reporting.
AX-11747 - The key LastUpdatedUTC has been added to relevant course and enrolment objects returned from the API. For E-learning courses/enrolments, this key will return NULL. Please note that filtering on the lastUpdated property still requires parameters to be passed in the client’s timezone, not UTC.
AX-12248 - A status qualifier has been added for cancelled enrolments ‘Transitioned - No TNC’ which will prevent TNC from being reported against units for NSW Smart and Skilled when transitioning a student from a superseded qualification.
AX-12273 - An issue has been resolved where Learning Plans that were set against a class linked to an Accredited Workshop would not be visible when viewing the workshop in the Learner Portal.
AX-11867 - Leading and Trailing spaces will be trimmed from email addresses when booking participants into an in-house workshop via a spreadsheet upload.
AX-12033 - Fixed an issue with the canvas integration where sometimes existing canvas students were not being found if they had more than one login.
AX-12035 - An issue has been resolved where updating a workshop booking with the /course/enrolment API endpoint was not updating customFields values.
AX-12095 - An issue has been resolved where cancelled enrolments could still be viewed in the Learner Portal when navigating directly to the URL of the enrolment. Additionally, Standard Assessments attached to these cancelled enrolments will no longer be searchable when using the Learner Portal’s global search bar.
AX-12110 - The order of Invoices under the “Qualification Unit of Competency Status & Enrolment” are now sorted by the invoice date.
AX-12111 - When searching for recently added contacts, the display limit has been reduced to 200 to match the maximum results able to be returned.
AX-12117 - An intermittent issue has been resolved where the date against Xero imported payments was not correct.
AX-12132 - An issue was resolved where the certificate validation page would not show the legal name of the award issuer as published in the national register.
AX-12134 - An issue has been resolved where some units were overflowing on the Bulk Set Outcome page.
AX-12142 - We have fixed an issue that was preventing the Hubspot integration incoming logs table (formerly “Webhooks”) from being sorted correctly by date or eventID.
AX-12250 - Cancelled Learning Plan Module enrolments will now be hidden from the student's plan in the Learner Portal as expected.
AX-12282 - An issue has been resolved that allowed creation of Online Assessments that did not contain any questions.
Learning Plans - Open Beta
Learning Plans is a new Turbo feature that allows you to structure the content within a course and control the order in which a student will access and complete the course materials. The content within the plan can be ordered using date scheduling and prerequisite rules to give students a more guided and intuitive learning experience. You can find the Learning Plans authoring area under the Courses Menu once you have Learning Plan user permissions.
Learning Plan Authoring:
Learner Portal View:
In this release, Learning Plans will be enabled for all Turbo accounts that are using the new Learner Portal. This is a beta release of the feature with the full release scheduled to take place sometime in the next couple of months depending on the feedback we receive. The feature is able to be used in a live capacity, however, we recommend that you test the functionality to ensure everything works as you expect before enrolling live students. We encourage you to share any feedback that you have about the feature through the Learning Plans Feedback Form.
You can read more about how to use this feature in our Learning Plans help article or watch our Learning Plans SHOT series coming soon.
AX-11907 - This is a very important improvement for any clients using automatic E-Learning commencements and Online Assessments. The setting to enable E-learning to automatically update unit commencement statuses will now apply to online assessments as well. Previously, this setting only applied to online assessments that were commenced by students in the student portal.
As part of this improvement, we have also added a new workflow assessment trigger type: “Assessment Commencement”. This will enable users to set up automated tasks that trigger upon online assessment commencements. Note that this will only trigger upon the student's first commencement for any online assessment enrolment.
AX-12056 - A new Fee Exemption/Concession Type Identifier “A - Asylum Seeker (without Pensioner, Health Care, Veteran’s Gold Card)”, and a new Fee Waiver Code “C - Construction Industry Skill Sets“ have been added for Victorian enrolments. The description for the Victorian outcome 79 has also been updated as follows: “Waiting employer signoff or a practical placement”. Please see the latest documentation from Victoria for the full update usage explanation of these codes.
AX-12071 - On the User Management page, checking the box for the Permission Group will now enable/disable all permissions within that group.
AX-12077 - The Trainer Competencies section on a contact record will now show when a trainer is inactive.
AX-12083 - We have exposed the TCSI student citizenship values on the contact view page for any linked contact. Clicking the "TCSI" update button next to the citizenship value will open a popup showing all current citizenship records for this student stored in TCSI. This form will also allow user to update the effective from dates of those records.
AX-12084 - For VET student loan clients, we have added more visibility to view the data stored in TCSI. This view is an advanced view and will display all data stored in TCSI for that element in a popup window. It is available everywhere TCSI can be updated by clicking the search icon.
AX-12107 - Lists are now able to be added to student declarations for online assessments.
AX-12136 - We have improved the remission steps to be more in line with TCSI. No longer will users need to create a HEPCAT revision report. Remissions in TCSI are done by changing a simple dropdown menu against the relevant unit of study enrolment.
We have also added remission code 6 for “Remission under an approved tuition assurance arrangement”, and unit of study completion status code 6 “Withdrew due to medical reasons”
And further, Language spoken at home code (E348) will report a “9999” when data is missing, rather than the currently reported missing value.
AX-12165 - Feedback from students that is submitted via the Learner Portal will now be recorded in a contact note against the student.
AX-11973 - Our Hubspot integration has been expanded to allow for two-way synchronisation of contact records and the ability for contact notes to be pushed to Hubspot as timeline events. This also adds extra flexibility with contact field mapping, including the ability to map aXcelerate custom fields with custom Hubspot properties. These features can be enabled with the new “Contact Creation Push”, “Contact Updates Push” and “Contact Note Push” settings in the Hubspot Configuration Sync Settings area (formerly the “Webhooks” tab). See HubSpot Integration in the aXcelerate Support for an overview of this integration.
AX-12047 - The details of the assessor who finalised an assessment attempt will now be shown when printing the Student Record for an assessment attempt.
AX-11808 - An issue has been resolved in the calendar so that workshops that are linked to several training categories will preference the category-colour of the workshop type, rather than the category-colour of the linked class.
AX-11825 - An issue has been resolved where users were not able to access the staging versions of the client or agent portals.
AX-11995 - An issue has been resolved where Trainers were unable to send direct emails to class participants without the workshop view permission.
AX-12004 - Due to issues with the “Total Duration” Report Display Field not calculating correctly, this field has been removed from following Reports :
- Online Assessments with Class Unit of Competency Enrolments
- Online Assessments with Class Enrolments
- E-Learning Enrolments - Warehoused
- E-Learning Enrolments
- Accredited E-Learning Enrolments
- Accredited E-Learning Enrolments- Warehoused
AX-12028 - An issue has been resolved where duplicating an assessment task would not transfer the thumbnail to the new task.
AX-11578 - If multiple contacts are being booked into a public workshop, the tentative booking option will now be disabled as this is only compatible with single bookings. The option to add additional contacts after the initial booking form has also been removed for consistency as this functionality has been superseded by the new booking form that allows multiple contacts to be selected as well as contact creation.
AX-12040 - An issue has been resolved where files being uploaded with a really long name would overflow the upload area.
AX-12066 - An issue has been resolved where certain assessments with long names are not showing in the search result.
AX-12068 - An issue has been resolved where the ‘Evidence of Trainer Competency’ report didn’t display Evidence Attached correctly.
AX-12070 -An issue has been resolved where a 'getTime function not found' error would intermittently appear when updating an assessment instance.
AX-12076 - A change has been made to prevent certificates from being issued if a student has no competent units in their enrolment.
AX-12099 - An issue has been resolved that prevented the deletion of some choices for Multiple Choice questions.
AX-12109 - An issue has been resolved where entering certain illegal characters as Signature Text would prevent editing of an Assessment Type.
AX-12126 - An issue has been resolved that prevented assessment settings from being saved when using a thumbnail with unsupported characters in the name.
AX-9506 - The Learner Portal Welcome Message now supports embedding images and videos.
AX-10566 - We have improved the consistency of assigning the correct note type when default templates are emailed automatically by the system. This includes, but is not limited to, course booking templates, user notifications, and sending class surveys.
AX-11041 - We have added the ability to update the Delivery Mode against selected units from the Bulk Set Outcomes page.
AX-11290 - In the contact notes area, we have improved what is considered a "system note" that cannot be edited or deleted. Previously, this was only determined by the special "System Generated Note" type. Now this will also include notes that were added without an explicit user (Added by "System") and notes that were added automatically to provide an audit of actions done, such as sending a template or merge document. This change will not affect the 'contact notes by users' report.
AX-11725 - We have been working on some performance improvements to make aXcelerate more performant. In this release, we improved the E-Learning enrollees list page.
AX-11799 - We have implemented the ability to disable particular invoices to not be automatically exported. This is done by editing an invoice and disabling the Auto Export setting.
AX-11816 - The resource library now allows uploads of files up to 500MB and accepts more file types.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle and Canvas. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11895 - The Add New Elearning links in the Elearning Menu have been removed.
AX-11955 - We have updated the ‘Learner Portal: Show Legacy (Standard) Assessments’ system flag to work in the new learner portal.
AX-11978 - Standard assessments will now follow the unit order when displayed in the Learner Portal.
AX-11820 - In preparation for our migration to a more secure and convenient user authentication system, some areas of the system that displayed or reported usernames will now use the contact's name instead. This includes but is not limited to user lists, notifications, alerts, and change notes.
AX-11928 - If the SMS provider is set as "clicksend.com", SMS messages will be converted to HTML format automatically.
AX-11938 - A new feature has been developed that allows admin users to locate missing legacy assessment files from the file system. The missing files were a symptom of a previous bug where non-standard characters were included in the file name.
AX-10289 - An issue has been resolved in the Xero Config page where Xero accounts with multiple tenants will have the last account always selected.
AX-11553 - For clients using the learner portal, the Redirect on Exit URL will now default to the learner portal URL when importing a new SCORM package.
AX-11833 - An issue has been resolved where the name of a student could appear differently against an assessment if their name had recently been changed.
AX-11911 - When cancelling a workshop with a linked class and linked units, the link between the units and workshop will be removed. If you reactivate the workshop, this link will be restored. This change has no effect on unit enrolments.
AX-11912 - The score in assessments will now consistently round to 2 decimals for admins, trainers, and students.
AX-11913 - An issue has been resolved with the 'course/deliveryLocations' endpoint that was causing an error.
AX-11936 - An issue has been resolved where the “Status” and “Review Date” of trainer evidence is not updated when an admin approves evidence.
AX-11958 - An issue has been resolved where the complex date was not subtracting the lunch/break time away from the total time.
Learner Portal Profile Image Upload - Students can now upload and remove their own Contact Photo from the New Learner Portal. This will be enabled by default, but can be controlled using the “Learners can update their Contact Photo” Learner Portal system setting.
Changes to Sync Enrolment Date Behaviour - This change has the potential to affect compliance reporting. The rules to automatically sync Enrolment Dates has been updated. If the user selects to automatically sync enrolment completion dates when updating a unit of competency outcome, the enrolment Actual Completion Date and "Completed" status will only be automatically added if ALL units have competent outcomes (e.g. C, CT). Previously, this happened as long as all outcomes were final and at least one was non-withdrawn.
AX-11575 - The Partner Fee Report has been updated to have Location and Course Dates fields. There is also now an option to group fees by course when viewing the results of a specific Partner organisation.
AX-11817 - We have added the ability for users to update VFN/VSL ID from the Contact Update page.
AX-11818 - Note fields in the System Settings will now be displayed as 'Recorded' and not be displayed as a password field showing the number of characters.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle, Canvas, etc. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11923 - Under the Finance Details of a student's enrolment, some changes have been made to the display when an invoice has not yet been generated within a payment plan. 'Not issued' will be displayed instead of the invoice icon, the invoice date column will show when the invoice is to be issued, and the due date will be blank until it has been issued.
AX-11924 - Multiple files can now be attached to emails sent for class enrolments (Class Communication > Email / SMS).
AX-11870 - An issue was resolved that was preventing adding a new item to a custom payment plan after all the tuition fees had been invoiced.
AX-11836 -Fixed an issue with ‘Fill in the blank’ assessments that caused many questions to have conflicting results. This resulted from either a student or assessor creating an answer with multiple spaces within it. As a result, answers to ‘Fill in the blank’ questions will now automatically ignore repeated spaces. (Note - This will not impact existing assessment responses)
AX-11515 - An issue has been resolved where Client Fees - Other was still being reported under the 2020 rule to report blank for non-government funded training when running AVETMISS reports in the Victorian 2021 format.
AX-11917 - Fixed an issue where accounts made before the ‘partner’ account type’s release had no default terminology set.
AX-11544 - An issue has been resolved where removing an organisation with at least two levels of children organisations would cause the organisations in the level immediately below to be removed from the hierarchy.
AX-11692 - An issue has been resolved where students undertaking Online Assessments could have outdated personal details if their information was recently updated in aXcelerate.
AX-11695 - An issue has been resolved where student assessment attempts would sometimes show an incorrect outcome in the ‘class’ area.
AX-11716 - A typo in the workflow engine was corrected where ‘Reports’ were referred to as ‘NEW Reports’
AX-11778 - An issue has been resolved where filtering by Agent/Organisation was not responsive when exporting or searching for data in the agent commissions view.
AX-11795 - An issue has been resolved where filtering Quality Tasks by the Completed status was not showing the correct results.
AX-11851 - An issue has been resolved where merging two Trainer contacts are assigned to a Partner organisation was causing an error.
AX-11927 - An issue has been resolved where images would not be shown when printing or marking an assessment.
AX-11251 -The New Learner Portal now allows students to create, update and view portfolio documents from the Learner Portal. This can be enabled from the Learner Profile section of the Learner Portal System Settings.
AX-11475 - A new feature has been added for WA RAPT reporting format that will allow users to set a max amount per year in the finance model against a class to cap the amounts paid per student in a calendar year.
AX-11441 - The paging functionality has been fixed in the TCSI notifications page. The notifications have also been updated to provide more information when clicking into a specific notification. Now, if possible, and if the data is provided by TCSI, the record relating to the notification can be viewed by clicking into a notification by clicking the "View Related Record" button on the popup window. Note that this will only work for notifications directly related to a TCSI VET related entity, such as "Student" or "Unit Enrolment".
AX-11797 - A 'Birthday' Report filter has been added to the Contact Details, Class Enrolments, and Workshop Bookings reports which only looks at the Day and Month and ignores the year.
AX-11819 - "External Platform Course ID" has been added to E-learning reports in the report builder. This will be relevant to integrations such as Moodle, Canvas, etc. It displays the related course ID in the external system for each aXcelerate course that relies on the integration.
AX-11720 - We have improved expiry handling for TCSI keys based on TCSI B2B Best Practice. Clients will be warned on the main TCSI UI screen if their device is set to expire within the next 30 days. The system will also automatically attempt to refresh any device keys that are set to expire within 2 days. This will be done system-wide daily for all clients to get around the 11-day key expiry limit to be imposed in production.
AX-11773 - The contact organisation and email will now be displayed when selecting contacts in the Marketing section of a user task. A link to add a new contact from this area has also been added.
AX-11775 - We have added a new filter to the user tasks dashboard widget. Users can now filter the tasks by the due date and the assigned user.
AX-11786 - A 'New Task' option has been added to the User Tasks menu to quickly open the form to create a new task.
AX-11839 - We will now generate QR codes for certificates utilising an internal aXcelerate service to prevent potential interruptions that have recently been experienced by the external service Zxing being offline.
AX-11843 - The Unit Number field on the /contact/:contactID endpoint has had the max character limit increased from 20 to 30.
AX-11718 - Contact Domains are now officially supported via the API for POST, PUSH and GET requests.
AX-11792 - When merging one or more contacts that are linked to a Hubspot profile, you will now be able to select which profile you wish to be retained following the merge.
AX-11867 - Leading and Trailing spaces will now be trimmed from email addresses when booking participants into an in-house workshop via a spreadsheet upload.
AX-11868 - Enrolment defaults from the Registration Form settings page will now be used when enrolling contacts into classes via the enrolment dialog found on the contact view page under the actions menu. Contract/schedule, Contract Loadings, and Fee Exemption/Concession Type fields will now be available to be added on this dialog to be applied to all class enrolments in order to save time during the enrolment process.
AX-11287 - An intermittent issue has been resolved when two assessment attempts were submitted at the same time. Preventative measures have been put in place to stop problems from occurring when this happens.
AX-11591 - An issue has been fixed where refreshing the page would reset attempts taken on questions in assessments with Multiple Item Attempts enabled.
AX-11633 - An issue has been resolved where the footer of PDF templates with more than one page were were not visible in edit or preview mode.
AX-11692 - An intermittent issue has been resolved where the responder name of the student in their online assessment doesn't match their aXcelerate contact profile.
AX-11728 - An issue has been resolved that was causing an error when trying to delete a workflow task category.
AX-11779 - An issue that prevented learners from using commas in Fill in the Blank assessment questions has been fixed.
AX-11795 - An issue has been resolved where the Quality Tasks Widget was not filtering Completed Tasks properly.
AX-11798 - An issue where classes with Lessons would display an incorrect number of Assessments and E-Learning has been fixed.
AX-11824 - An issue has been resolved where Multi Short Answer questions had inconsistent requirements to allow the save button to be unlocked.
AX-11835 - An issue has been resolved where calling a report that included the 'Updated by User/Contact' field/column via the API would result in a 'cannot cast a string to datetime' error.
AX-11868 - We have fixed an issue that was preventing the “Fee Exemption/Concession Type” field from being correctly set when confirming a tentative class enrolment.
AX-11875 - An issue has been fixed where the Launch Completed E-Learning setting for the Learner Portal would allow access to E-Learning outside of the access dates.
Learner Portal File Upload Improvements - Improvements have been made to the process used to upload files for assessments in the Learner Portal that will improve upload performance and stability. As a result, the file size limits for assessment files has been increased to 1GB.
Invoice Details Changes - We have changed the way details appear on invoices that are issued directly to students, where the student is part of an organisation. Prior to this change, if the student was part of an organisation, the organisation would be attached by default to the invoice. Going forward, this will only be the default if the invoice is issued to another contact in the organisation.
When doing a workshop booking or manual invoice for a class enrolment, there is a checkbox that specifies if the new invoice will use the student's personal address rather than the organisation information. When using the "quick invoice" feature for class enrolments, a student invoice will use the student's personal address by default.
This change will flow into finance applications e.g. Xero, MYOB and will affect whether or not the invoice is linked to the organisation customer card.
AX-11826 - We have done some important improvements to our TCSI integration in preparation for go-live
We have fixed an issue where current enrolments were not being linked due to the commencement date not being correct in TCSI.
We have fixed an issue where the loan fee was being reported incorrectly after the exemption period was extended to 30 June 2021.
Units of study marked as “Do not report for VSL” will now be excluded from all update attempts
Units of study will only be updated if data has changed since the last update or since it was linked to an existing TCSI record.
Enrolments and units of study can now be updated in TCSI independently. This can be done on the VET Student Loan Units of Study enrolment page.
Users can now drill into a TCSI enrolment prior to linking in order to see further details on that enrolment, including student name, ID, and course.
The Refresh tab will only include enrolments, units of study and contacts that are already linked to TCSI or have enrolment end dates (expected or actual) in 2020 and beyond. Note that unlinked enrolments without end dates will not appear here.
AX-10917 - A setting has been added to the Learner Portal (Display Course Units in Groups) that allows clients to control whether course units are displayed in groups or individually.
AX-10973 - A confirmation modal has been added for deleting notes in the assessment marking interface.
AX-11160 - We have added support for processing pending eWay payments from the invoice view.
AX-11503 - We have added the ability to link a virtual classroom to a workshop when creating it from the calendar. Workshops displayed on the calendar will also show virtual classroom details if one exists.
AX-11579 - A setting has been added for the Learner Portal (Default Course Overview Tab) which controls the default tab on the Course Overview page (Units or Course Details).
AX-11603 - A new field has been added when adding new units which allows users to enter the credit points offered per unit.
AX-11677 - The E-Learning date fields for commencement, completed, and cancelled have now been added to the live E-Learning reports. Previously, they were only available in the warehoused reports.
AX-11682 - We have updated the behaviour of the class enrolment page with regards to E-learning and Online Assessments.
Currently, if no units are selected for a given e-learning/assessment, that activity is automatically deselected. This will now also be the case if all related units are to be granted final outcomes (e.g. CT). To select e-learning, there must be at least one related unit at the time of enrolment that will have a non-final outcome (e.g. N.R., CE, NYS).
When selecting relevant units or changing their outcome to a non-final status, any related E-learning will be automatically selected in the form.
AX-11781 - Users logging into the New Learner Portal through Single Sign-On (SSO) will now be returned out of the Learner Portal on logout.
AX-11628 - A new API endpoint has been added (template/portfolio) which will generate an enrolment template as a PDF, create a new portfolio item, attach the PDF and link it to the class enrolment (if one exists) as an enrolment document. If the provided instance is an accredited workshop, the portfolio item and document will be generated and linked to the associated class enrolment. If the instance is a non-accredited workshop, the portfolio item and document will be generated but not linked to the enrolment (enrolment documents can’t be linked to workshops). This has been implemented into the WordPress plugin to allow enrolment information to be captured as a portfolio document at the point of enrolment.
AX-11773 - The Client email and Client Organisation are now displayed in the marketing section of a user task if the fields are not blank.
AX-11767 - E-Learning enrolments will now be automatically set to Commenced when students launch them via the new Learner Portal. If the setting ‘E-Learning Commencement Updates Subject’ is enabled, any related Units of Competency will have their status updated to CA (Continuing Activity) or equivalent.
AX-11768 - After launching an External E-Learning Activity, students can now mark the activity complete when they return to the Learner Portal.
AX-11731 - An issue has been resolved where some report display fields would display ‘trainer’ instead of the selected terminology.
AX-11796 - An issue that affected marking on Fill in Blank and Multi Short Answer questions with duplicated response area/blanks has been resolved.
AX-11505 - An issue has been resolved where custom fields of the “select-multi”, “checkbox” or “radio” type will not correctly save values that contain certain special characters from class enrolment groups or student activities.
AX-11563 - An issue has been resolved where the 'Observation item' type was showing as 'Basic' when authoring assessments.
AX-11564 - An issue has been resolved where long course names in SCORM enrolment details were displaying incorrectly.
AX-11696 - An issue has been resolved where auto-marked assessments would not update enrolment status on completion.
AX-11715 - An issue has been resolved that was preventing Learner Portal Logos or Background images from being uploaded over slow connections in the System Settings.
AX-11770 - An issue has been resolved that prevented published Hotspot questions from being edited.
AX-11802 - An issue has been resolved where HotSpot regions could be displayed in Assessment Results before running out of attempts.
AX-10846 - There is a new permission for viewing report charts as dashboard widgets. This allows access to visual reports for users who cannot otherwise access the report builder. Administrators will be able to create reports for trainers and other types of users as default homepage configurations.
AX-11089 -The Learner Portal Settings tab has been reformatted to include tabs and subheadings to make locating specific settings easier. Some of the names and tooltips of the settings have also been updated.
AX-11358 - We have updated the application's content security policy header to disallow unauthorised attempts to include aXcelerate in an iframe. This will not affect the public pages.
AX-11470 - We have implemented the ability to process refunds on Ezypay single credit card payments.
AX-11545 - When using the Xero Export tool to export a contact whose name already exists in Xero, the system will automatically append a contact ID to the name. The contact ID will only be appeneded to contact records where the same contact name already exists in Xero. This will also occur for contacts generated when an invoice is exported that is attached to a new aXcelerate contact who has never been exported to Xero but the contact name already exists.
AX-11704 - We have fixed an issue where VSL providers migrating to TCSI were unable to link existing unit of study enrolments due to TCSI not migrating campus data. The system will now skip a check for campus data if it does not exist for these imported enrolments.
AX-11705 - We have added a new 2021 AVETMISS Report format to support Victorian changes to the Client Tuition Field.
AX-11624 - Assessments that have more than 50 questions are now supported via the Bulk Update Assessment Details when bulk-setting results.
AX-11629 - The template API has been updated to allow replacement of non-standard template fields with custom content using the replaceContent parameter.
AX-11513 - An issue has been resolved where class/subject enrolments that had been linked to contract reconciliation records could not be deleted.
AX-11569 - An issue has been resolved for the contact domain filter in the report builder so that it now supports filtering on more than one domain at a time
AX-11619 - An issue has been resolved where Fill In the Blank questions would appear to change student answers in the Marking UI after the number of expected blanks had been changed after the student completed the assessment.